At Premier Roofing, we are proud to offer the finest products and services in Central Texas. For nearly 38 years, we have been serving the greater Austin metro and central Texas area. Our people are the real key to our success, and they treat your home as if it were their own. Everyone in our company understands the meaning of customer service and that our main job is ensuring that our customers are comfortable with our work, understand our dedication to their job, and completing your project with the least amount of interference in your busy lives.
Our Mission
Our mission is to ensure that your home has the absolute best protection available. Your roof is your home's first line of defense against the unpredictable Texas weather. We are dedicated to providing quality roofing services to our customers, and we strive to exceed their expectations in every way. We understand that a roof is not just a necessity but also a vital part of your home's overall structure and appearance.
Our Services
At Premier Roofing, we offer a wide range of roofing services to meet the needs of our customers. Our services include:
- Adding New Decking and Fascia: We inspect your decking, fascia, and trim boards for rot or damage. We replace any suspect wood before proceeding with the installation of your new roof.
- Ice/Water Shield: We may need to add ice and water shield to problem areas on your roof to provide an extra layer of protection.
- Adding New Vents: We recommend the appropriate ventilation system for your home, which can improve the air quality of the upper floors of your home and reduce your household's yearly energy costs by 10 percent.
Why Choose Us
- Expertise: With over 28 years of experience repairing and installing new roofs on homes in Austin, we know what it takes to provide excellent customer service.
- Dependability: We show up on time and complete projects with as little interference in our customers' lives as possible.
- Affordability: Our pricing is very competitive, and we charge you what we quote you.
- Superb Customer Reviews: Our customers appreciate us and love the work we do, whether it's roof repairs or a new residential re-roof. Check us out on Yelp or our A+ rating from the Better Business Bureau.
Getting Started
If you're looking for a reliable and affordable roofing company to install or repair your roof, look no further than Premier Roofing. Contact us today to find out more information about our roofing services and to schedule a consultation. Call us at 512-491-9900 or visit our contact form for a free quote.
Roofing Experience with Premier Roofing
Mixed Reviews on Customer Service
Customer service was a major concern for some reviewers. John R. and Chris J. reported poor experiences with the company's response time and communication. They were unhappy with the lack of follow-through on promised calls and estimates. On the other hand, Mimi D., Leo T., Ben R., Ken A., Matthew C., and Wes A. praised the company's customer-oriented approach, citing helpful and knowledgeable staff, prompt responses, and efficient work.
Quality of Work and Materials
The quality of work and materials used by Premier Roofing received mixed reviews. John R. reported a poor-quality roof installation that led to leaks and damage. In contrast, Mimi D., Leo T., Ben R., Ken A., Matthew C., and Wes A. were highly satisfied with the quality of work, praising the company's attention to detail, efficient installation, and high-quality materials.
Recommendation
Based on the reviews, it seems that Premier Roofing can provide excellent service and quality work, but there may be inconsistencies in their communication and response times.
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