Delivering exceptional work, one customer at a time.
At Donley A/C & Plumbing, we're a family-owned and locally operated business that has been serving the Valley area since 1976. Our commitment to providing quality air conditioning, heating, and plumbing services has earned us an A+ rating and a reputation for honesty, integrity, and exceptional customer service.
Our History
Our company was founded on the principles of hard work, dedication, and a passion for delivering exceptional work. Since our humble beginnings, we've grown from a single service truck to a full-service company offering a wide range of HVAC, plumbing, sewer repair, maintenance, and more. Our legacy continues with award-winning service, community involvement, and an unwavering commitment to our customers.
Our Mission
Our mission is to provide top-notch services that exceed our customers' expectations. We strive to build long-term relationships with our customers, providing them with honest, committed, and caring service. Our team of highly trained technicians and plumbers are always prepared to resolve any issue, whether it's a repair, routine maintenance, or emergency service.
HVAC Services
We offer a full range of HVAC services, including:
- AC and heating installation and repair
- AC and heating maintenance
- AC and heating replacement and installation
- Ductless mini-splits repair, maintenance, and replacement
- Package units installation and repair
- Indoor air quality solutions, including air purification systems and air scrubbers
- Thermostats installation and repair
Plumbing Services
Our plumbing services include:
- Leak detection and repair
- Slab leak repair
- Wall leak repair
- Bathroom plumbing, including toilet repair and installation
- Kitchen plumbing, including faucet and sink repair and installation
- Garbage disposal repair and installation
- Water heater repair, maintenance, and replacement
- Water filtration systems
- Water softener installation and maintenance
- Drain repair and replacement
- Camera sewer line inspection and repair
- Sump pumps and sewage ejector pumps
- Well pumps and trenchless sewer line repair
Commercial Services
We also offer comprehensive commercial HVAC and plumbing services to businesses in the Phoenix area. Our team of experts can provide customized solutions to meet the unique needs of commercial properties, minimizing downtime and maximizing efficiency.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, saying:
"Donley assisted us greatly in a time of need and ended up saving us some big money because of their help. High-quality people with high-quality workmanship." - Collin B
"We have used Donley for years. We have always had them come out spring and fall and service our AC unit. Very happy with them." - Shirley C
"The staff here goes above and beyond to make sure you're completely satisfied. I would highly recommend!" - Ron T
Excellent Customer Service
The majority of reviewers praised Donley Service Center for their exceptional customer service. Many reviewers appreciated the professionalism and expertise of the technicians, who were knowledgeable, courteous, and efficient in their work. Several reviewers mentioned that the technicians exceeded their expectations and provided thorough explanations of the work done.
Technicians' Expertise
Reviewers praised the technicians for their exceptional skills and attention to detail. Many mentioned that the technicians were able to identify and fix problems that they were not aware of, and that they went above and beyond to ensure that the issues were resolved.
Prompt and Reliable Service
Many reviewers appreciated the prompt and reliable service provided by Donley Service Center. Reviewers mentioned that the technicians arrived on time, were respectful of their homes, and completed the work efficiently.
Negative Experiences
However, two reviewers had negative experiences with Donley Service Center. One reviewer had a poor experience with customer service, citing rudeness and a lack of concern for their situation. Another reviewer had a technician who failed to return to the house to provide an estimate, leaving a 60-year-old woman and a 14-year-old dog in a 94-degree house.
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