Business Details
13 Years
experience
Emergency
services
Your Trusted Drain & Plumbing Experts in Ponca City
At Drain Doctor, we are committed to delivering exceptional plumbing solutions that customers can rely on for years to come. Our team prioritizes honesty, quality, and customer satisfaction, striving to build lifelong relationships with every client we serve. As a locally owned and operated business in Ponca City, we bring deep community ties and industry expertise to every project. Our services span drain cleaning, leak detection, pipe repair, and emergency plumbing, ensuring comprehensive support for residential and commercial needs.With over a decade of combined experience, including military and technical training, our team combines precision and reliability. We serve Ponca City and surrounding areas like Tonkawa, Newkirk, and Blackwell, offering transparent pricing and 24/7 emergency availability. Our mission is to provide top-notch service from the first call through project completion, backed by a commitment to professionalism and client-centric values.
Services
Drain Cleaning
Leak Detection
Pipe Repair
Emergency Plumbing
Sewer Line Services
Water Heater Installation
Fixture Repair
Clogged Drain Solutions
Commercial Plumbing
Residential Plumbing
Details
- Year established: 2013
Highlights and features
- We offer 24/7 emergency plumbing services for urgent needs.
- Our team has over 10 years of combined experience in the industry.
- We serve Ponca City and surrounding areas with local expertise.
- We provide transparent pricing with no hidden fees.
- Our team includes certified professionals with military experience.
Services
Drain Cleaning
Our drain cleaning services remove blockages and buildup using advanced techniques to restore optimal flow. We handle residential and commercial drains, ensuring long-term functionality. Customers benefit from faster drainage and reduced risk of backups.
Leak Detection
We use precision tools to locate and fix leaks in pipes, fixtures, or underground lines. This service prevents water damage and conserves resources. Clients receive detailed diagnostics and durable repairs for residential or commercial properties.
Emergency Plumbing
Our emergency plumbing service addresses urgent issues like burst pipes, flooding, or gas leaks. Available 24/7, we respond quickly to minimize damage. Customers gain peace of mind knowing critical problems are resolved promptly by skilled technicians.
Pipe Repair
We repair damaged or corroded pipes using durable materials and modern methods. This service extends system lifespan and prevents leaks. Homeowners and businesses benefit from reliable infrastructure and reduced maintenance costs over time.
Sewer Line Services
Our sewer line services include inspection, cleaning, and repair of main sewer connections. We use trenchless technology to minimize disruption. Clients receive improved system efficiency and protection against costly backups or environmental contamination.
People
Dexter Stewart
Owner and Operator
Dexter Stewart, a Ponca City native, founded Drain Doctor in 2013 after earning an associates degree in plumbing. With over a decade of hands-on experience, he leads daily operations and ensures service excellence.
Alyssa Stewart
Owner and Office Manager
Alyssa Stewart, co-owner and office manager, handles client communications and scheduling. A U.S. Army veteran with 10 years of service, she brings organizational expertise and customer-focused professionalism to Drain Doctor's operations.
Bass Bevis
Lead Apprentice
Bass Bevis, our lead apprentice, joined Drain Doctor in 2017. A former U.S. Air Force civil engineer specializing in water systems, he contributes technical precision and military-grade discipline to every plumbing project.
Questions
What services does Drain Doctor offer?
We provide drain cleaning, leak detection, pipe repair, emergency plumbing, sewer line services, water heater installation, and fixture repair for residential and commercial clients.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services to address urgent issues like burst pipes, severe leaks, and drain backups.
What areas do you serve?
We serve Ponca City and surrounding areas including Tonkawa, Newkirk, Blackwell, Arkansas City, and Pawnee.
How can I schedule a service?
Call us at 580-304-9653 or email [emailprotected] to schedule an appointment. Our office manager Alyssa handles all scheduling.
Are your plumbers certified?
Our team includes professionals with military experience and technical training, ensuring skilled and reliable service.
What sets Drain Doctor apart from competitors?
We combine local expertise, 24/7 availability, transparent pricing, and a commitment to building long-term customer relationships through honest service.