With over 30 years of expertise, St. John Pools is your trusted partner in transforming your outdoor space into a tranquil oasis. We specialize in creating stunning and functional swimming pools, spas, and complete outdoor living environments for homeowners in Houston, Katy, Pearland, Sugar Land, Missouri City, and the surrounding areas.
Our Vision
Our mission is to design and build exceptional outdoor living experiences that enhance the beauty and functionality of your home. We work closely with you to understand your vision and create a personalized plan that reflects your needs and preferences. From the initial design concepts to the final finishing touches, we pay meticulous attention to every detail.
Our Services
We offer a comprehensive range of services to cater to all your outdoor living needs:
Swimming Pool Construction & Remodeling
- Custom-designed pools in various shapes and sizes
- Variety of features like waterfalls, fountains, and LED lighting
- Specialized pool renovation and restoration services
- Pool automation systems for convenient control
Outdoor Living Design & Construction
- Custom-designed outdoor kitchens and entertainment areas
- Pergolas, patios, and decking solutions
- Lush landscaping and water features
- Outdoor lighting and fire features
Unparalleled Customer Experience
- Personalized attention from dedicated project managers
- Clear communication and transparent pricing
- Comprehensive consultations and design plans
- Attention to detail throughout the process
Quality & Expertise
We are passionate about delivering exceptional quality and craftsmanship. Our team consists of experienced professionals who are certified and adhere to the highest industry standards. We are committed to:
- Using high-quality materials and equipment
- Attention to detail and precision in every step
- Client satisfaction and ongoing support
Contact Us Today
At St. John Pools, we believe in creating lasting memories and transforming your outdoor space into a cherished retreat. Contact us today to discuss your dream project and receive a personalized quote.
General Experience
The overall experience with St. John Pool varies widely among customers. Some have reported positive experiences with the company, citing good communication and timely address of concerns. Others have reported negative experiences, including unresponsiveness, poor quality of work, and lack of accountability.
Communication and Customer Service
Some customers have praised the company's communication, stating that they were kept informed throughout the process and that their concerns were addressed promptly. However, others have reported that their calls and messages were ignored, and that the company did not take responsibility for issues that arose.
Quality of Work
The quality of work performed by St. John Pool has been a major point of contention. Some customers have reported that they are satisfied with the finished product, while others have reported a range of issues, including poor construction, subpar materials, and lack of attention to detail.
Project Management
Some customers have reported that the project managers were professional and responsive, while others have reported that they were unresponsive and seemed more interested in collecting payment than in ensuring the project was completed to a high standard.
Subcontractors and Accountability
One major issue that has been raised is the company's use of subcontractors and lack of oversight and accountability. Some customers have reported that the subcontractors did not seem to care about the quality of their work and that the company did not take responsibility for issues that arose.
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