Protecting What Matters Most
At U.S. Pest Protection, Inc., we are a family-owned and locally-operated pest control company with over 35 years of industry experience. We are dedicated to providing top-notch pest control services to both residential and commercial customers in the Middle Tennessee area.
Our Mission
Our mission is to protect families and local businesses from the threats of pests, termites, and rodents. We believe that pest control is not just about eliminating pests, but also about protecting public health and preventing property damage. Our team of professionals is committed to providing exceptional customer service, professional appearance, and a "whatever it takes" attitude to ensure that our customers receive the best possible service.
Our Services
We offer a wide range of pest control services, including:
- Residential Pest Control: Our residential pest control services are designed to eliminate the risk of property damage and keep your family safe from harmful insects and rodents. Our services include bimonthly general pest control, quarterly maintenance pest control, rodent control, mosquito control treatments, tick management, and bed bug control treatment.
- Commercial Pest Control: We understand the importance of protecting your business from pests. Our commercial pest control services are designed to eliminate the risk of property damage and protect your investments, including your company's building, equipment, and other assets.
- Termite Protection: We believe that termite protection is an absolute necessity for any home in Tennessee. Our termite protection services include free termite inspections and annual termite protection using the best termite control product available, Termidor.
What Sets Us Apart
At U.S. Pest Protection, Inc., we pride ourselves on our excellent customer service, professional appearance, and our "whatever it takes" attitude. We are a family-owned and locally-operated business that has been serving the Middle Tennessee area for over 35 years. Our team of professionals is dedicated to providing the best possible service to our customers, and we believe that our commitment to our customers is what sets us apart from other pest control companies.
Get a Free Inspection Today
If you're looking for a reliable and trustworthy pest control company in Middle Tennessee, look no further than U.S. Pest Protection, Inc. Contact us today to schedule a free pest inspection and estimate. Our team of professionals will work with you to develop a customized pest control plan that meets your specific needs.
Overview of Reviews
The reviews of U.S. Pest Control are a mixed bag, with some customers expressing high satisfaction with the company's services, while others have had negative experiences.
Professional and Caring Service
Some reviewers praised the company's professionalism, communication, and care for customers. Donna, a service technician, was particularly praised for her professionalism, timely communication, and caring attitude towards customers.
Reliable and Trustworthy
U.S. Pest Control's reliability and trustworthiness were also highlighted by some reviewers. One customer appreciated the company's flexibility in scheduling and the thoroughness of their inspections.
Excellent Customer Service
The company's customer service was commended by several reviewers, who praised the responsiveness, politeness, and helpfulness of the staff.
Billing and Communication Issues
Several reviewers experienced billing and communication issues, including incorrect charges, failure to respond to calls, and poor customer service.
Inconsistent Service Quality
Some reviewers were disappointed with the inconsistent quality of service, citing issues with technician turnover, lack of attention to detail, and poor follow-up.
Poor Communication and Follow-up
Several reviewers criticized the company's communication and follow-up, citing instances of missed appointments, failed treatments, and lack of resolution to issues.
Unreliable and Untrustworthy
A few reviewers had negative experiences with U.S. Pest Control, citing unreliability, untrustworthiness, and even deceitful practices.
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