At Palo Alto Roofing, Inc., we are proud to be a family-owned and operated roofing contractor in the San Francisco peninsula area. With over three decades of experience, we have built a reputation for providing exceptional roofing services to our customers. Our mission is to deliver top-quality roofing solutions that meet the unique needs of each customer, while providing unparalleled customer service.
Our Expertise
Our team of skilled journeymen roofers has years of experience and continues to stay up-to-date with the latest industry developments and standards. We are committed to excellence in every aspect of our work, from the materials we use to the techniques we employ. Our expertise extends to residential and commercial roofing, re-roofing, repairs, and maintenance services.
Our Services
At Palo Alto Roofing, Inc., we offer a wide range of services to cater to the diverse needs of our customers. Our services include:
- Residential Roofing: We provide custom re-roofs with composition, tile, slate, cedar shakes, and shingles for homeowners seeking to replace or upgrade their roofing systems.
- Commercial Roofing: Our team is fully insured and equipped to handle commercial and industrial roofing projects of all sizes, including new roofing systems, repairs, and maintenance services.
- Roof Repair: We offer comprehensive roof repair services, including leak repair, to ensure that our customers' roofs are safe and secure.
- Gutter Installation & Maintenance: We provide gutter installation, maintenance, cleaning, and inspecting services to keep gutters functioning efficiently and prevent water damage.
- Skylight Installation & Replacement: Our expert team installs and replaces skylights to reduce energy costs and beautify living spaces.
- Roof Cleaning: We offer roof cleaning services to remove algae, fungus, and other debris that can damage roofs.
- Re-Roofing/Re-Covering: We provide re-roofing and re-covering services for buildings that require new roofing systems.
- Leak Repair: Our team is dedicated to repairing leaks quickly and efficiently to prevent further damage.
Why Choose Us
At Palo Alto Roofing, Inc., we pride ourselves on our commitment to quality, customer service, and community involvement. We are:
- Licensed: State-licensed and fully bonded
- Manufacture-Certified: Certified by GAF and IB Roofing Materials
- A+ Rated: A+ rated by the Better Business Bureau and a Houzz 2020 Best of Service award winner for roofers in the Palo Alto area
- Strong Ethics: We believe in treating our customers with integrity, transparency, and professionalism
What Our Customers Say
Don't just take our word for it! Our customers rave about their experiences with us, praising our professionalism, reliability, and exceptional service. You can trust us to deliver the same level of quality and dedication to your roofing needs.
Company Overview
Palo Alto Roofing has received overwhelmingly positive reviews from its customers. The company has been praised for its professional service, quality work, and prompt communication.
Customer Service
Customers have commended the company's owner, Johnny, for his exceptional customer service. He is described as responsive, friendly, and willing to go above and beyond to satisfy customers' needs.
Work Quality
The company's work quality has been consistently praised by customers. They have reported that the team is thorough, meticulous, and reliable, ensuring that the job is done to a high standard.
Warranty and Maintenance
Palo Alto Roofing has been praised for its warranty and maintenance services. Customers have appreciated the company's willingness to honor warranties and provide maintenance services to ensure the longevity of the roof.
Communication
Johnny has been commended for his excellent communication skills. Customers have appreciated his ability to explain the process, answer questions, and provide transparent information.
Negative Review
Only one customer, Heather S., has reported a negative experience. She mentioned that the company didn't answer its phone and had to wait a month for a response. However, it's worth noting that the issue was resolved, and Heather even offered the company a job to clean her eaves, which was done to a high standard.
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