Business Details
22 Years
experience
Emergency
services
Your Trusted HVAC Partner in Massachusetts
Since 2004, Martel Hvac has established itself as a leading full-service heating, cooling, and electrical solutions provider in Massachusetts. Our team-oriented approach combines professional HVAC services with exceptional craftsmanship, ensuring every technician is extensively trained, drug-tested, and security-screened. We prioritize customer satisfaction through active listening and personalized service, while our commitment to teamwork fosters continuous improvement and innovation.With expertise in Mitsubishi Electric systems, Generac generators, and comprehensive plumbing services, we deliver energy-efficient solutions that reduce costs for residential and commercial clients. Our values of adaptability, resource optimization, and integrity have earned us trust as a reliable partner for mechanical contracting needs.
Services
HVAC Installation
Plumbing Services
Electrical Repairs
Generator Sales
Mitsubishi Systems
Commercial HVAC
Emergency Services
Energy Efficiency Solutions
Details
- Year established: 2004
Highlights and features
- 20+ years of Massachusetts-specific HVAC expertise
- 24/7 emergency services with rapid response times
- Fully licensed and insured technicians with security screening
- Authorized Generac generator sales and installation partners
- Customer satisfaction guaranteed through personalized solutions
Associations and certifications
- Mitsubishi Electric Diamond Contractor
What people say
Within our budget
Team fixed AC issues
Personal touch
Annual maintenance
Professional technicians
Services
HVAC Installation
We install high-efficiency furnaces, air conditioners, and Mitsubishi Electric systems for residential and commercial properties. Our technicians ensure proper sizing and configuration to optimize energy savings while maintaining comfort. With access to industry-leading 12-year warranties through authorized Diamond Contractor status, we deliver durable solutions that reduce long-term operating costs for Massachusetts property owners.
Plumbing Services
Our licensed plumbers handle everything from leak repairs to full-scale commercial plumbing projects. We specialize in toilet and faucet replacements, kitchen remodels, and outdoor plumbing solutions. With nine experienced technicians available, we address both emergency and scheduled maintenance needs while ensuring compliance with local building codes and safety standards.
Generator Sales
As authorized Generac partners, we provide home backup power solutions that operate on natural gas or propane. Our installations include complete system design, permitting, and maintenance support. These automatic generators protect against power outages by seamlessly powering essential circuits or entire properties during grid failures caused by severe New England weather.
Electrical Services
Our electrical team handles installations, upgrades, and emergency repairs using state-of-the-art equipment. We maintain fully stocked vehicles for immediate problem resolution while following strict cleanup protocols. Services include panel upgrades, circuit installations, and safety inspections to ensure code compliance for both residential and commercial clients.
Commercial HVAC
We service large-scale commercial equipment including rooftop units, cooling towers, and water-source heat pumps. Our technicians have experience with complex systems requiring specialized maintenance protocols. This includes annual tune-ups for gas furnaces and preventive maintenance programs to maximize equipment lifespan while minimizing operational disruptions for business clients.
People
Tim Martel
Owner / Founder / Head Technician
HVAC industry veteran since 1994 with multiple certifications including Mitsubishi and EPA. Graduated from Pennsylvania College of Technology with HVAC degree. Maintains hands-on involvement in field operations and customer interactions.
David Walsh
Master Plumber
Licensed plumber since 1999 with commercial plumbing license #4081. Specializes in large-scale commercial projects and residential plumbing systems. Joined Martel in 2017 to lead plumbing operations.
Heather Shaw
Business Manager
Oversees company operations and strategic planning. Coordinates between technical teams and clients to ensure project execution aligns with business objectives while maintaining regulatory compliance.
Cynthia Roberts
Plumbing/Electrical Administrator
Manages documentation and scheduling for plumbing and electrical departments. Ensures timely service delivery through efficient resource allocation and client communication.
James
Service Technician
Field technician specializing in AC system diagnostics and repairs. Recognized for customer service skills and technical expertise in resolving complex cooling issues even in non-seasonal conditions.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services 365 days a year with rapid response times.
Are you licensed for Massachusetts work?
We're fully licensed and insured with certified technicians meeting all state requirements for HVAC, plumbing, and electrical work.
Can you service commercial properties?
Yes, we handle commercial HVAC systems including rooftop units, cooling towers, and specialized ventilation requirements for businesses.
Do you install energy-efficient systems?
We specialize in high-efficiency furnaces, Mitsubishi Electric systems, and Generac generators that reduce energy consumption up to 40%.
What areas do you service?
We serve all of Greater Boston and Metro-West Massachusetts with both residential and commercial clients.
Do you offer generator maintenance?
Yes, we provide complete generator service including installation, annual maintenance, and emergency repairs for Generac systems.
