Business Details
39 Years
experience
Emergency
services
Expert Plumbing & HVAC Services in Decatur, AL
Jackson Plumbing, Heating & Cooling has been a trusted home services provider in Northern Alabama since 1987. Our decades of experience and commitment to excellence ensure reliable solutions for plumbing, HVAC, electrical, and septic systems. Our team of certified professionals utilizes advanced tools and industry knowledge to address both minor repairs and complex installations with precision. We uphold strict professionalism, including a no-profanity policy and comprehensive background checks, to prioritize client safety and satisfaction.As a locally owned business, we emphasize rapid response times and community engagement, offering ongoing training to maintain technical expertise. Our Peace of Mind Protection Plan provides preventive maintenance and discounts, ensuring long-term system efficiency. Transparent pricing and a dedication to quality craftsmanship underscore our service philosophy. We serve Madison, Morgan, and Limestone Counties, fostering trust through consistent, dependable service.
Services
Plumbing Services
HVAC Repair
Electrical Services
Septic Tank Pumping
Water Heater Installation
Emergency Repairs
AC Maintenance
Heating System Replacement
Drain Cleaning
Gas Line Repair
Details
- Year established: 1987
Highlights and features
- Decades of local experience handling all plumbing and HVAC needs.
- 24/7 emergency services with rapid response times.
- Thoroughly vetted technicians with background checks and drug testing.
- Locally owned and operated since 1987.
- Comprehensive Peace of Mind Protection Plan for system maintenance.
Associations and certifications
- BBB Accredited Business
What people say
Fast and professional service
Polite technicians
Prompt resolution
Excellent communication
Highly recommend
Services
Plumbing Services
Jackson Plumbing offers comprehensive solutions for drain cleaning, leak detection, water heater repairs, and septic tank services. Our licensed technicians handle emergencies and installations, ensuring code compliance and durability. We specialize in local challenges like aging pipes and hard water, providing tailored fixes to maintain system efficiency and prevent costly damage.
HVAC Repair
Our HVAC team delivers AC and furnace repairs, installations, and seasonal tune-ups. Using advanced diagnostics, we resolve issues like refrigerant leaks and electrical failures. Smart thermostat integration and energy audits help optimize efficiency, reducing utility costs while ensuring year-round comfort in Decaturs climate.
Electrical Services
From outlet replacements to full system installations, our certified electricians address residential electrical needs. We repair faulty wiring, install safety devices like smoke detectors, and handle complex projects with minimal disruption, prioritizing safety and adherence to local codes for lasting reliability.
Septic Tank Pumping
We provide septic tank inspections, pumping, and field line repairs to prevent backups and system failures. Our technicians assess soil conditions and tank health, offering maintenance plans to extend system lifespan and avoid costly replacements in Northern Alabamas varying terrain.
Water Heater Replacement
Upgrade to energy-efficient tankless water heaters or replace aging units with expert guidance. We install high-quality systems tailored to household demand, ensuring endless hot water supply and reduced energy consumption while complying with local building standards.
People
Kristy Sharp
Manager of Operations
Kristy Sharp leads day-to-day operations at Jackson Plumbing, focusing on team development and process optimization. With prior experience in accounting and HR, she implements strategic training programs and fosters employee growth, ensuring efficient service delivery aligned with company goals.
Andy Olive
Plumbing Sales and Install Coordinator
Andy Olive, a Master Plumber with 25+ years of experience, specializes in tankless water heaters and gas line installations. Joining Jackson in 2005, he combines technical expertise with customer-focused solutions, ensuring high-quality service and innovative plumbing systems.
Griffen Steelman
Master Plumbing Supervisor
Griffen Steelman, a Master Plumber since 2014, oversees plumbing operations and mentorship programs. Recognized for leadership and technical skill, he ensures adherence to industry standards while training the next generation of technicians in advanced plumbing techniques.
Keith Livingston
Septic Sales and Install Coordinator
Keith Livingston manages septic system installations and repairs, leveraging his State Certified Field Line Installer license. With expertise in tank pumping and field line maintenance, he provides reliable solutions tailored to Northern Alabamas soil and regulatory requirements.
Jonathan Ransom
HVAC Sales and Install Coordinator
Jonathan Ransom directs HVAC operations, specializing in system installations and energy-efficient upgrades. His NARS certification and 2023 Sales Excellence Award reflect his commitment to customer satisfaction and technical proficiency in heating and cooling solutions.
Questions
What services does Jackson Plumbing offer?
We provide plumbing, HVAC, electrical, septic tank services, water heater replacements, and 24/7 emergency repairs in Decatur and surrounding counties.
Do you offer emergency services?
Yes, we provide 24/7 emergency services for urgent plumbing, heating, or electrical issues.
Which areas do you serve?
We serve Decatur, Madison, Morgan, and Limestone Counties, including Athens, Cullman, and Hartselle.
Are financing options available?
Yes, we offer flexible financing options for home service projects.
What warranties do you provide?
All services include a 2-year unconditional warranty for your peace of mind.
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