Business Details
30 Years
experience
Your Trusted Flooring & Tile Experts in Raleigh, NC
Preferred Flooring has been serving Raleigh, Durham, and Chapel Hill since 1996, combining high-quality products with personalized service to meet residential and commercial flooring needs. Our 6,500 sq ft showroom offers luxury options including hardwood, tile, luxury vinyl planks, and carpets, supported by an in-house design team that tailors solutions to individual budgets and styles. With decades of combined experience, our skilled installation teams deliver precision craftsmanship for projects ranging from modest homes to million-dollar estates. We prioritize client satisfaction through transparent communication, comprehensive pre-installation guidance, and post-installation support.Our commitment to local market expertise ensures solutions suited to regional climate and architectural preferences. We maintain rigorous quality control across all services, from hardwood refinishing to custom stair runners, and partner with top-tier material suppliers to guarantee durable, aesthetically superior results. Our reputation for reliability is evidenced by long-standing relationships with builders, designers, and homeowners who trust our team's technical proficiency and ethical standards.
Services
Hardwood Refinishing
Tile Installation
Luxury Vinyl Planks
Carpet Installation
Custom Stair Runners
Details
- Year established: 1996
Highlights and features
- We offer 28+ years of local flooring expertise in Raleigh-Durham
- Our team provides luxury materials not found in big box stores
- We handle complete projects from design consultation to installation
- Our skilled installation teams guarantee flawless results every time
- We maintain rigorous quality control with personalized client support
What people say
Quality work
Friendly staff
Excellent service
Prompt installation
Luxury materials
Services
Hardwood Refinishing
Our hardwood refinishing service restores worn floors to their original beauty through deep scratch removal, board replacement, and professional finishing. We assess each floor's condition to determine optimal treatment, whether full refinishing or surface-level buffing. This cost-effective solution extends flooring lifespan while maintaining structural integrity and enhancing property value through expert craftsmanship.
Tile Installation
We specialize in installing ceramic, porcelain, glass, and natural stone tiles for kitchens, bathrooms, and fireplaces. Our team ensures precise measurements, proper substrate preparation, and expert grouting techniques. From modern backsplashes to classic patterns, we deliver durable, water-resistant installations that combine aesthetic appeal with functional performance for both residential and commercial spaces.
Luxury Vinyl Planks
Our luxury vinyl plank (LVP) solutions offer waterproof, scratch-resistant flooring that mimics natural wood or stone textures. Ideal for high-moisture areas, these planks install quickly over existing floors with minimal preparation. We provide premium brands with realistic finishes that maintain visual appeal while offering practical benefits like easy maintenance and long-term durability for modern households.
Custom Stair Runners
We create bespoke stair runners using premium materials to enhance safety and aesthetics. Our designers help select patterns and textures that complement interior decor while ensuring proper fit and secure installation. These runners protect high-traffic staircases while adding luxury elements through custom edging, padding options, and precise measurements for both straight and curved staircases.
Carpet Installation
Our carpet installation service includes measuring, subfloor preparation, and precise fitting of residential carpets. We work with top brands to offer stain-resistant fibers, noise-reducing underlays, and modern textures. From initial selection to final stretching, our technicians ensure smooth, wrinkle-free installations that maximize comfort and longevity while meeting specific style and budget requirements.
People
Scott Baize
Owner
Scott Baize has owned Preferred Flooring since 2020, bringing 28 years of industry experience. Known for his customer-focused approach, he has strengthened the company's commitment to quality service and technical excellence in flooring solutions.
Questions
How do I prepare my home for flooring installation?
Clear the installation area of furniture, disconnect electronics, remove fragile items, and keep children/pets away. Refer to our Pre-Installation Checklist for details.
Will you move my furniture before installation?
We move up to three mid-sized furniture pieces per room. Heavy appliances, antiques, and specialty items require professional movers.
Do you handle water/electrical line disconnections?
No, we recommend hiring certified professionals for plumbing or electrical work before our team arrives.
Can you fix floor squeaks during installation?
Our team addresses squeaks encountered during installation but cannot guarantee complete elimination of all floor noises.
Do you provide product warranties?
Yes, all flooring products come with manufacturer warranties. Detailed care instructions are provided upon installation completion.
What flooring types do you offer?
We specialize in hardwood, tile, luxury vinyl planks, and custom stair runners. Visit our Raleigh showroom to explore options.
