Welcome Home HIGHLAND HOMES - YOUR FLORIDA HOME BUILDER
At Highland Homes, we're committed to building more than just houses - we're dedicated to crafting dream homes that bring families and communities together. Since 1996, we've been helping over 15,000 homeowners achieve their dreams of owning a new home. With a focus on quality, value, and customer satisfaction, we strive to provide an exceptional homebuying experience from beginning to end.
Our Services
At Highland Homes, we offer a wide range of services designed to make your homebuying journey smooth and stress-free. From selecting the perfect home to navigating the financing process, we're here to guide you every step of the way. Our services include:
- Personalized Selection: Work with our experienced team to find the perfect home that fits your lifestyle and budget.
- Path to Ownership: Get pre-qualified and follow our step-by-step process to ensure a seamless homebuying experience.
- Promotions and Incentives: Take advantage of special offers and incentives to make your dream home a reality.
- Financing Options: Explore financing options and expert guidance to make your new home ownership a reality.
- Warranty Protection: Enjoy comprehensive warranty coverage and dedicated customer service for any questions or concerns.
- Quick Move-In Homes: Explore our selection of quick move-in homes and find your new home today.
Our Commitment
At Highland Homes, we're committed to delivering exceptional value, quality, and customer service in every aspect of our business. From our design and construction processes to our customer service and after-sales support, we're dedicated to exceeding your expectations.
Our Communities
Explore our diverse range of communities throughout Florida, including Bradenton-Sarasota, Greater Orlando, Lakeland-Winter Haven, Ocala, and Tampa Bay. Each community offers unique features, amenities, and architecture, ensuring there's something for every taste and lifestyle.
Contact Us
If you're ready to start your journey to homeownership, we're here to help. Contact us today to learn more about our services, communities, and promotions.
Disappointing Experiences with Highland Homes
The reviews below are from customers who have had disappointing experiences with Highland Homes, a company that builds and sells homes. The reviews highlight a range of issues, including poor quality construction, lack of attention to detail, and inadequate customer service.
Complaints about Quality and Construction
Many of the reviewers mention quality and construction issues, including problems with flooring, leaky showers, and incorrectly installed lights and doors. Some reviewers have reported issues with drywall damage and falling cabinets. These problems have been exacerbated by the company's failure to address them in a timely and effective manner.
Poor Customer Service
reviewers have also reported poor customer service, including being ignored or dismissed by management. Some reviewers have been told that certain issues are not worth addressing, or that they are just buying a house and should not expect perfection. This lack of attention and respect has left many reviewers feeling frustrated and disillusioned with the company.
Allegations of Misconduct
Some reviewers have made serious allegations against the company, including suggestions that they are prioritizing profits over quality and that they are engaging in deceptive sales practices. One reviewer even suggested that the company is violating Federal and State laws by failing to disclose serious issues with the homes they are selling.
Lack of Accountability
Despite the serious issues reported by reviewers, it appears that Highland Homes has failed to take responsibility for their mistakes. Instead, reviewers have been met with indifference, dismissal, and even aggression. This lack of accountability has left many reviewers feeling angry, frustrated, and hurt.
Conclusion
Overall, the reviews paint a picture of a company that prioritizes profits over people and quality. Highland Homes appears to be ignoring serious quality and construction issues, and is failing to provide adequate customer service. Based on these reviews, it is difficult to recommend this company to anyone.
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