Custom Millwork. Superior Products. Quality Craftsmanship.
At Augusta Sash & Door, we are dedicated to providing exceptional craftsmanship and superior products to our customers. With over 70 years of experience, we have built a reputation for excellence in the industry, serving Augusta and surrounding areas. Our company's deep roots were originally born from Howard Lumber Company, and we have since expanded our operations to better serve the needs of our community.
Our Services
We offer a wide range of services, including custom millwork, cabinets, countertops, windows, interior and exterior doors, remodeling, and renovations. Our team of skilled artisans and craftsmen use state-of-the-art precision equipment and tools to create custom-made products that meet the highest standards of quality and excellence. Whether you're a homeowner, contractor, or business owner, we have the expertise and resources to bring your vision to life.
Commercial Services
We provide custom solutions for commercial contractors, builders, and architects. Our team can design and build everything from courthouses and churches to medical facilities, with fine details that can't be found elsewhere. Our commercial services include custom millwork, cabinets, countertops, windows, and doors, as well as historic restoration and renovation.
Residential Services
At Augusta Sash & Door, we understand the importance of making your home a reflection of your personal style and preferences. Our residential services include custom millwork, cabinets, countertops, windows, interior and exterior doors, remodeling, and renovations. We work closely with homeowners to bring their vision to life, creating beautiful and functional spaces that enhance their quality of life.
Community Commitment
We are committed to our community and strive to make a positive impact on the lives of our customers and neighbors. Our families live in Augusta, and we care deeply about the community we serve. We are proud to have outfitted such cherished entities as the Masters Golf Course with custom woodwork and cabinetry, and we continue to support local initiatives and charitable organizations.
Our Promise
At Augusta Sash & Door, we promise to provide exceptional craftsmanship, superior products, and unparalleled customer service. We take pride in our work and are dedicated to building long-lasting relationships with our customers. Whether you're looking for custom millwork, cabinets, countertops, windows, or doors, or need assistance with remodeling and renovations, we are the number-one choice for all your building needs.
Overall Experience with Augusta Sash & Door
Positive Experience
Many customers have had a positive experience with Augusta Sash & Door, citing professionalism, excellent customer service, and timely installations. The team, including Brendan O'Connell and Maurice Atwell, were praised for their attention to detail, communication, and cleanliness during installations. Some customers were impressed with the speed of service, with one customer having a new fiberglass front door and storm door installed within two hours of calling.
Negative Experience
On the other hand, some customers had a poor experience with Augusta Sash & Door. Some customers reported poor customer service, with sales teams not returning calls or responding to messages. Others were frustrated with the company's payment policies, such as not accepting cash. Some customers also reported being given the runaround, with promises of callbacks that never came.
Installations and Products
The quality of installations and products was a highlight for many customers. Windows and doors were installed efficiently, and the teams involved in the process were praised for their professionalism. One customer was particularly impressed with the cleanliness of the installation process, noting that their home was left cleaner than when the team arrived.
Customer Service Issues
However, some customers reported issues with customer service, including unreturned calls, unhelpful staff, and a lack of communication. These issues led to frustration and a lack of trust in the company.
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