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At Metro Rooter Plumbing, we are a team of dedicated professionals with over 21 years of experience in the plumbing industry. Our company provides a comprehensive range of plumbing services to residential and commercial clients in Holly Springs, NC, and surrounding areas. Our team of licensed plumbers is committed to delivering high-quality solutions that meet the unique needs of each client. We take pride in our workmanship and strive to build long-term relationships with our customers based on trust, reliability, and exceptional service.
Our Services
We offer a wide range of plumbing services, including residential plumbing, commercial plumbing, plumbing repair, plumbing installation, water heater installation, drain cleaning, and more. Our experienced plumbers are equipped with the latest tools and technology to handle any plumbing issue, from leaky faucets to complex piping systems. We understand the importance of prompt and efficient service, which is why we provide 24-hour emergency plumbing services to ensure that our clients receive the help they need, when they need it.
Residential Plumbing
Our residential plumbing services are designed to provide homeowners with reliable and efficient solutions to their plumbing needs. Our team of experts can handle everything from pipe installation to drain cleaning, and we offer a range of services, including:
- Leaking faucet repair
- Water heater installation and repair
- Drain cleaning and maintenance
- Plumbing fixture installation
- Pipe repair and replacement
Commercial Plumbing
Our commercial plumbing services cater to the unique needs of businesses, providing customized solutions to ensure uninterrupted operations. Our team of experts can handle complex plumbing systems, including:
- Water heater installation and repair
- Drain cleaning and maintenance
- Pipe repair and replacement
- Plumbing system design and installation
- Emergency plumbing services
Our Philosophy
At Metro Rooter Plumbing, we believe in providing exceptional service, building trust, and exceeding customer expectations. We strive to be the go-to plumbing company in Holly Springs, NC, by delivering high-quality solutions, competitive pricing, and unparalleled customer service.
Overall Experience
The reviews highlight the contrasting experiences of customers with Metro Rooter Plumbing. While some customers had an excellent experience, others were disappointed with the service.
Positive Aspects
- The company was able to effectively unclog a shower drain, providing a quick and efficient solution to the customer's problem.
- The technician, Frank, was friendly and professional, providing a positive interaction with the customer.
- The price was considered fair, adding to the customer's overall satisfaction.
Negative Aspects
- One customer was unhappy with the cost of the service, feeling that the $325 charge was excessive for the work performed.
- The company's pricing structure was seen as unclear, with the customer feeling misled by the "job-based" pricing.
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