Nurturing Nature, One Tree at a Time.
Our Vision and Values
At COX Armored Mini Storage Management, we believe in providing exceptional customer service, offering secure and accessible storage solutions, and empowering our employees to provide exceptional experiences. We are driven by integrity, transparency, and a genuine desire to make your storage experience seamless and satisfying.
Our Commitment to Customer Satisfaction
Our team is dedicated to offering personalized and responsive customer service. We understand that every customer has unique storage needs, and we are committed to offering flexible options, clear communication, and personalized solutions to meet your individual requirements.
Quality and Security
We prioritize the safety and security of your belongings. Our facilities are equipped with advanced security measures, including:
- Regular facility inspections and maintenance
- Secure perimeter fencing
- Bright lighting and motion sensor lighting
- High-definition security cameras
- Individual unit access with personalized codes
A Diverse Portfolio of Storage Solutions
We offer a diverse range of self-storage solutions across Arizona to meet your specific needs. Whether you require climate-controlled storage, extra space for your belongings during a move, or a safe haven for your RV, boat, or car, we have a solution for you.
Experience and Expertise
With over 30 years of experience in the self-storage industry, our team has the knowledge and expertise to manage your facility efficiently and effectively. We offer comprehensive management services that include:
- Facility setup and design
- Financial reporting and billing
- Employee recruitment, training, and supervision
- Marketing and promotion
- Customer service management
- Secure storage auctions
Issues with Customer Service and Security
There were some issues with customer service and security at this storage facility. One reviewer had a negative experience when they arrived to rent a U-Haul, as they were unsure which door to enter and ended up walking into the customer storage area, causing the office staff to become upset. The reviewer also expressed concern about the lack of security, citing that anyone could walk in and cut a lock to access a unit. Additionally, the staff member was distracted and unhelpful during the rental process.
Positive Experiences with Staff and Facility
On the other hand, many reviewers had positive experiences with the staff and facility. Several reviewers praised the friendly and helpful staff, noting that they were kind, honest, and accommodating. One reviewer appreciated the manager's responsiveness and support during their storage unit search, even though they ultimately didn't need a unit. Another reviewer was pleased with the facility's security features, including a keypad entry system and a clean restroom. The facility's affordability and budget-friendly prices were also mentioned as a positive.
Facility Features and Amenities
The facility offers some convenient features and amenities, including climate-controlled storage units, a hand truck for moving large loads, and onsite managers.
Be the first to review Cox Properties.
Write a Review
