Business Details
Emergency
services
Trusted Plumbing & HVAC Services in Kingston, PA
Ken Rex Plumbing, Heating & Cooling has been a trusted name in the plumbing and HVAC industry for over seven decades. As a second-generation, family-owned business, we prioritize personalized service and technical excellence, serving the Greater Wilkes-Barre/Scranton and Poconos Mountain communities. Our team of certified professionals specializes in energy-efficient heating, cooling, and plumbing solutions, offering 24/7 emergency services to meet urgent needs.We combine decades of hands-on experience with manufacturer-certified expertise, including partnerships with industry leaders like Carrier. Every installation is supervised by owner Ken Rex, who personally ensures systems are tailored to clients' budgets and comfort requirements. Our commitment extends beyond installation through preventive maintenance programs and extended warranties, emphasizing long-term reliability and customer satisfaction.
Services
Plumbing Repair
HVAC Installation
Water Heaters
Preventive Maintenance
Indoor Air Quality
Highlights and features
- Second-generation family business with 75+ years of local experience
- Owner-supervised installations ensure personalized system design
- 24/7 emergency service with rapid response times
- Carrier factory-authorized dealer status for premium equipment
- Comprehensive preventive maintenance programs
Associations and certifications
- Carrier Dealer
What people say
Timely installation
Excellent workmanship
Knowledgeable staff
24/7 emergency service
Professional technicians
Services
Plumbing Repair
Our certified technicians handle all plumbing repair needs from minor leaks to complete system overhauls. We specialize in emergency plumbing repairs, water heater installations, and drain clearing services. With same-day service availability and factory-trained expertise, we ensure lasting solutions for both residential and commercial properties. Our team maintains strict compliance with local building codes while prioritizing water conservation and system longevity.
HVAC Installation
We provide complete HVAC system installations including furnaces, air conditioners, and heat pumps. Our engineers perform detailed load calculations to ensure proper equipment sizing, considering factors like square footage, insulation levels, and climate zone requirements. As Carrier's authorized dealer, we offer ENERGY STAR-certified equipment with extended warranty options. Every installation includes personalized system walkthroughs and operational training for homeowners.
Preventive Maintenance
Our comprehensive maintenance programs extend equipment lifespan while maintaining peak efficiency. Services include coil cleaning, refrigerant level checks, electrical component inspections, and air quality assessments. We offer customizable annual service agreements with priority scheduling for emergency repairs. Regular maintenance helps prevent unexpected breakdowns and maintains manufacturer warranty validity.
Indoor Air Quality
We install advanced air purification systems that remove allergens, bacteria, and airborne contaminants. Our solutions include HEPA filters, UV germicidal lights, and whole-house humidifiers. Technicians conduct air quality assessments to identify specific household needs, particularly beneficial for allergy sufferers and families with respiratory conditions. These systems integrate seamlessly with existing HVAC equipment.
Water Heaters
We offer complete water heater solutions including tankless systems, conventional storage units, and hybrid models. Our technicians assess household hot water demand to recommend optimal capacity and energy efficiency ratings. Installation includes proper venting, pressure testing, and integration with existing plumbing systems. We also provide repair services for all makes and models.
People
Ken Rex
Owner
Third-generation plumbing and HVAC expert with 40+ years industry experience. Holds multiple manufacturer certifications including Carrier and Fujitsu. Personally supervises all system designs and installations. Active member of local trade associations.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including system installations, emergency repairs, preventive maintenance, and indoor air quality improvements for residential properties.
Do you offer 24/7 emergency service?
Yes, our team provides 24/7 emergency plumbing and HVAC services with rapid response times for urgent home comfort needs.
Which areas do you service?
We serve Kingston, Wilkes-Barre, Scranton, Poconos Mountain communities, and surrounding areas in northeastern Pennsylvania.
Are financing options available?
Yes, we offer financing options with approved credit for major system installations and home comfort upgrades.
What plumbing services do you provide?
Our plumbing services include water heater installations, pipe repairs, drain clearing, fixture replacements, and emergency plumbing repairs.
Do you offer maintenance agreements?
Yes, we provide customizable preventive maintenance plans for both plumbing and HVAC systems to ensure optimal performance and longevity.
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