Demanding Quality in Everything We Do
At Replacement Glass, we are dedicated to providing the highest quality glass replacement and repair services to our customers in Anchorage and Alyeska, Alaska. With over 150 years of combined experience, we have established ourselves as the premier glass shop in southcentral Alaska. Our mission is to provide exceptional service and quality products to our customers, ensuring that their glass needs are met with professionalism and expertise.
Our Services
At Replacement Glass, we offer a comprehensive range of services to meet our customers' glass needs. Our services include:
- Residential Glass Replacement and Repair: From window repair to custom shower doors, we specialize in replacing and repairing residential glass needs.
- Commercial Glass Repair and Replacement: With years of experience in commercial glass services, we provide solutions for storefronts, doors, and hardware.
- Custom Cut Glass: We offer custom cut glass solutions for any glass need, from table tops to mirrors.
- Insulated Glass Replacement: Save hundreds by replacing only the part of your window that needs replacing.
- Double Pane Replacement: Say goodbye to "foggy" windows and hello to energy-efficient insulated glass.
- Window Repair: From repair to replacement, we fix broken windows and restore functionality.
Why Choose Us
At Replacement Glass, we pride ourselves on our commitment to quality, expertise, and customer service. With over 150 years of combined experience, we have earned a reputation for delivering exceptional results. We are proud members of the Better Business Bureau Northwest Pacific with an A+ rating, and we maintain a large inventory of window hardware to ensure prompt service.
Our Benefits
- Quality Products: We only use industry brand name products to ensure the best results.
- Expertise: Our team has over 150 years of combined experience in glass replacement and repair.
- Customer Service: We are committed to providing exceptional service and ensuring customer satisfaction.
- Convenience: Our knowledgeable staff is always available to assist with any glass need.
- Competitive Pricing: We offer competitive pricing without compromising on quality and service.
Get in Touch
If you have any questions or would like to schedule a consultation, please feel free to contact us. Our experienced team is always available to help with any glass need.
Customer Service Experiences
Some customers have had negative experiences with the company's customer service, citing issues with measurements and payment. On the other hand, many customers have praised the company's customer service, mentioning the staff's kindness, responsiveness, and professionalism.
Product Quality and Workmanship
Some customers have been satisfied with the quality of the products and workmanship, while others have experienced issues with the quality of the repair or installation. One customer mentioned that the window repair was not done properly, and another customer experienced a significant price increase from the initial quote.
Pricing and Estimates
There have been concerns about the pricing and estimates provided by the company. One customer mentioned that the final bill was significantly higher than the initial quote, and another customer advised to watch the estimate, shipping, and service charges closely.
Positive Experiences
Many customers have had positive experiences with the company, praising the staff's knowledge, professionalism, and efficiency. They have also mentioned the high quality of the products and workmanship, and the seamless process from start to finish.
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