Business Details
35 Years
experience
Emergency
services
Your Trusted HVAC Partner in North Shore, MA
Preferred Air has been serving homes and businesses on Boston's North Shore since 1991. Our reputation for honesty and professionalism has been built through decades of dedicated service to the community. We specialize in heating, air conditioning, and indoor air quality solutions with a focus on energy efficiency and customer satisfaction. Our team of licensed technicians provides 24/7 emergency services and maintains full insurance coverage for client protection. With over 33 years of local experience, we combine technical expertise with personalized service to meet residential and commercial needs. 
Services
Air Conditioning
Heating
Indoor Air Quality
Custom Ductwork
Heat Pump Systems
Ductless Mini-Splits
Maintenance Contracts
Details
- Year established: 1991
Highlights and features
- 24/7 emergency service available for urgent HVAC needs
- Technicians are licensed, insured, and factory-trained professionals
- 33+ years of proven experience serving North Shore communities
- Up-front exact pricing with no hidden fees or surprises
- Serving both residential and commercial clients with equal dedication
Associations and certifications
- Massachusetts Refrigeration License #RC-148128
- Massachusetts Master Sheet Metal License #2284
- Massachusetts Sheet Metal Business License #493
What people say
Consistent, friendly, trustworthy
Prompt and professional
Great bunch
Efficient and knowledgeable
Reliable service
Services
Air Conditioning
Our air conditioning services ensure reliable summer cooling solutions for North Shore properties. We offer expert repairs, installations, and maintenance for systems over ten years old. Our technicians identify issues like ineffective cooling, thermostat problems, and water leaks while providing cost-effective solutions that improve energy efficiency and indoor comfort.
Heating
Comprehensive heating services cover furnace and boiler systems with specialized expertise in energy-efficient replacements. We address unusual noises, rising energy bills, and thermostat malfunctions while offering 24/7 emergency repairs. Our maintenance programs extend equipment lifespan and reduce energy costs through regular professional servicing.
Indoor Air Quality
Advanced indoor air quality solutions address humidity control and air purification needs. We install AprilAire humidifiers/dehumidifiers to maintain optimal 40-60% humidity levels and implement UV light purification systems. These solutions improve respiratory health, protect property from moisture damage, and enhance overall living comfort in tightly sealed modern homes.
Custom Ductwork
Precision ductwork design and installation services optimize HVAC system performance. We create custom configurations tailored to home layouts, ensuring proper airflow distribution and energy efficiency. Quality duct construction prevents air leaks that cause up to 20% energy loss while improving indoor air quality through better filtration.
Maintenance Contracts
Preventative maintenance programs protect HVAC investments through regular professional servicing. Our contracts cover seasonal tune-ups, filter replacements, and system inspections to prevent breakdowns. Scheduled maintenance improves energy efficiency, extends equipment lifespan, and maintains manufacturer warranties while ensuring consistent year-round comfort.
People
Tom Favazza
Owner & President
With 33 years of industry experience, Tom Favazza leads Preferred Air's commitment to North Shore comfort solutions. He prioritizes customer trust, employee safety, and energy-efficient innovations while maintaining hands-on involvement in company operations and community engagement initiatives.
Questions
Do you offer 24/7 emergency HVAC services?
Yes, we provide 24/7 emergency service for urgent heating and cooling needs in the North Shore area.
What areas do you service?
We primarily serve Boston's North Shore communities including residential and commercial properties in Peabody, Danvers, and surrounding areas.
How often should HVAC systems receive maintenance?
We recommend annual maintenance for optimal performance, with twice-yearly checks ideal for maximizing system efficiency and longevity.
Do you service both residential and commercial clients?
Yes, we provide equal attention to both residential and commercial HVAC needs across the North Shore region.
Are your technicians licensed and insured?
All our technicians hold Massachusetts state licenses and carry full insurance including workers' compensation coverage.
Do you offer financing options for HVAC installations?
Yes, we provide financing through Syncrony and participate in MassSave incentive programs for energy-efficient upgrades.
