Quality Products. Satisfaction Guaranteed. Experience the Best.
At S.J. Neathawk Window & Door Gallery, we take pride in being a part of a large family-owned full-service building material supplier with a rich history dating back to 1947. Our Roanoke location specializes in the Window & Door category, offering a comprehensive range of products from renowned brands like Andersen Windows and Doors and Therma Tru Doors. With a state-of-the-art window and door gallery, our team of experts, boasting over 85 years of combined experience, is dedicated to guiding you through our extensive selection of products, ensuring that you find the perfect fit for your project.
Our Mission
Our mission is to provide an exceptional window and door purchasing experience, driven by our commitment to excellence, quality products, and unparalleled customer satisfaction. We strive to create a personalized experience, tailored to meet the unique needs of each client, whether you're a homeowner, contractor, or architect. Our goal is to foster long-term relationships, built on trust, expertise, and a passion for delivering exceptional results.
Our Team
Meet our team of window and door specialists, each bringing their unique expertise and experience to the table. From Steve Dawson, our manager with over 25 years in the industry, to Reed Bergloff, Carlile Robertson, and Christian Lempecski, our window specialists, and Chris Young, our delivery and receiving expert, every team member is dedicated to providing exceptional service and support.
Services
Our extensive range of services is designed to cater to the diverse needs of our clients. For contractors, we offer on-site installation clinics, certification courses, and contractor rewards for Andersen purchases. For architects, we provide AIA continuing education courses, showroom and conference room access, and assistance with specifying the correct products for their next project. For homeowners, we offer replacement services, complete with Andersen certified installers, and complimentary window and door plan take-offs.
Project Gallery
Browse through our project gallery, featuring a stunning collection of completed projects that showcase our expertise and commitment to excellence. From Andersen 400 Series windows to Therma Tru door systems, every project is a testament to our dedication to delivering exceptional results.
Overall Experience
The reviews provide a mixed assessment of the company's performance. While some customers are extremely satisfied with the service and staff, others have had negative experiences.
Positive Experiences
Many reviewers praised the company's staff, particularly Carlile and Reed, for their exceptional customer service, knowledge, and helpfulness. They appreciated the staff's honesty, professionalism, and responsiveness. Some reviewers also commended the company's ability to provide competitive pricing and solve problems efficiently.
Negative Experiences
On the other hand, one reviewer had a terrible experience with the company, citing a lack of knowledge about Anderson windows and poor customer response. This reviewer also mentioned a significant delay in receiving necessary parts.
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