Business Details
35 Years
experience
Emergency
services
Your Trusted Boston Plumbing & Heating Experts
Founded in 1991, Allen Plumbing has built a reputation as a trusted provider of residential and commercial plumbing and heating services across the Greater Boston area. Our team combines technical expertise with a commitment to minimizing customer inconvenience through transparent communication and upfront pricing. With decades of collective experience, we specialize in delivering reliable solutions for emergency repairs, system installations, and energy-efficient upgrades.Our approach prioritizes respect for clients' time and property, ensuring clear progress updates and hassle-free service execution. As a locally-owned business, we maintain strong community ties while adhering to the highest standards of workmanship and customer satisfaction.
Services
Plumbing Repairs
Heating System Installation
Tankless Water Heaters
Drain Cleaning
Water Conservation Solutions
Details
- Year established: 1991
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our team provides transparent pricing with no hidden fees
- 1-year workmanship guarantee on all major repairs and installations
- Specialists in energy-efficient heating and water conservation solutions
- Locally-owned with over 30 years of combined experience in Boston's unique plumbing systems
What people say
Prompt, professional service
Emergency response within hours
Transparent pricing
Expert system diagnostics
Long-term reliability
Services
Plumbing Repairs
Our 24/7 plumbing repair service addresses urgent issues like burst pipes, severe leaks, and complete system failures. With rapid response times and mobile service units stocked with essential parts, we minimize property damage and restore functionality quickly. Our technicians handle both residential and commercial emergencies with equal urgency, providing clear diagnostics and repair options before any work begins.
Heating System Installation
We specialize in installing high-efficiency heating systems including natural gas and oil furnaces, boilers, and programmable thermostats. Our installations focus on energy savings and long-term reliability, with proper sizing and configuration for each property's specific needs. We help clients navigate available tax credits and rebates for energy-efficient equipment upgrades.
Tankless Water Heaters
Our tankless water heater services include consultation, installation, and maintenance of space-saving, energy-efficient systems. These units provide continuous hot water while reducing standby energy losses. We offer both residential and commercial solutions with precise temperature control and extended lifespan compared to traditional storage tanks.
Drain Cleaning
We employ advanced drain cleaning techniques to resolve clogs in sinks, toilets, showers, and main sewer lines. Our services include hydro jetting, camera inspections, and preventive maintenance programs. For chronic issues, we recommend long-term solutions to prevent recurring blockages and maintain optimal drainage performance.
Water Conservation Solutions
Our water conservation services focus on reducing utility costs through low-flow fixtures, leak detection, and system evaluations. We install WaterSense-labeled toilets, high-efficiency showerheads, and smart irrigation systems. Our experts identify hidden leaks and recommend upgrades that maintain comfort while significantly lowering water consumption.
People
Michael Allen
Owner & Founder
Master Plumber since 1989 with over 30 years of experience. Founded Allen Plumbing in 1991 after working in the trade since 1984. Specializes in complex repairs and system diagnostics. Holds multiple industry certifications and maintains active involvement in all major projects.
Adam Goodman
Office Administrator/Dispatcher
Handles client communications and scheduling since joining the company in 2005. Coordinates technician dispatching and manages customer follow-ups. Known for exceptional organizational skills and maintaining the company's 98% on-time service record.
Bob McConnell
Master Plumber
Master Plumber with 30+ years of experience in residential and commercial systems. Joined Allen Plumbing in 2010 after earning his Journeyman License in 1989. Specializes in heating system repairs and complex pipe installations. Provides mentorship to apprentices and junior technicians.
John Roberto
Apprentice Plumber
Fourth-year apprentice plumber in training program. Expected to earn Journeyman License in 2024. Assists with installations and basic repairs while learning advanced techniques. Originally from Somerville, MA with local system familiarity.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with technicians on call to respond to urgent issues like burst pipes, severe leaks, and complete system failures at any time.
What areas do you service?
We serve the Greater Boston area including Boston, Somerville, Cambridge, Belmont, Winchester, and Arlington. Our technicians cover both residential and commercial properties across these communities.
Do you provide upfront pricing?
Yes, we guarantee transparent pricing with no hidden fees. Our technicians will explain all costs and obtain your approval before beginning any work, ensuring no unexpected charges.
What heating systems do you install?
We install high-efficiency natural gas and oil furnaces, boilers, programmable thermostats, and energy-efficient heating systems with available tax credits and rebates for qualified equipment.
How can I schedule service?
Contact us at (617) 625-4300 to speak with our office administrator or use our online scheduling system. Emergency calls receive immediate attention with technicians dispatched promptly.
Do you offer water conservation solutions?
Yes, we provide water-saving solutions including low-flow fixtures, leak detection, and system evaluations to help reduce utility bills while maintaining optimal performance and comfort.
