Experience the Art of Shade with Camel Custom Canvas
At Camel Custom Canvas, we're proud to be a Women Owned and Operated Small Business with over 105 years of excellence in custom canvas manufacturing, awning design, and installation. Our business began in 1919, supplying custom canvas goods to the US Military, and today, we're a third-generation, family-owned operation. We've evolved over the years, expanding into freestanding canopies, shade sails, covered walkways, and architectural metal canopies, in addition to our impressive line of custom-made awnings styles.
Our Services
We offer a wide range of services, including custom awnings, patio canopies, metal structures, shade sails, retractable awnings, curtains, and enclosures. Our team of experts provides free estimates, on-site consultations, design and engineering services, and Photoshop overlay renderings to ensure that our customers receive the highest quality workmanship and exceptional customer experience.
Our Commitment to Quality
We're committed to providing our customers with the highest quality workmanship and customer experience. We've won multiple Outstanding Achievement Awards from IFAI (Industrial Fabrics Association International) and are proud members of PAMA (The Professional Awning Manufacturers Association), Knoxville Chamber of Commerce, BBB (Better Business Bureau), ATA (Advanced Textiles Association), and NAHB (National Association of Home Builders).
Our Story
Our journey began in 1919, making canvas covers for the U.S. Army immediately following WWI. Since then, our business has expanded and changed, from making tents to manufacturing awnings and custom canvas products such as pergola covers, patio canopies, shade sails, curtains, and enclosures. We've added to our line and expanded into standing seam metal awnings, architectural metal canopies, freestanding canopies, and handrails.
Our Values
At Camel Custom Canvas, we value our customers and strive to provide them with exceptional service, quality products, and innovative solutions. We're committed to sustainability, reducing waste, and improving our recycling initiatives. Our team is dedicated to providing our customers with the highest level of craftsmanship, design, and engineering expertise.
Overall Experience
The overall experience with Camel Custom Canvas is overwhelmingly positive. Customers praise the company's fair pricing, quick turnaround, and outstanding communication. The company's professionalism, customer focus, and excellent quality are also repeatedly mentioned.
Quality of Products and Services
The quality of the awnings and canvas work provided by Camel Custom Canvas is highly praised. Customers are impressed with the durability and aesthetic appeal of the products, which add a new layer of protection and beauty to their homes and businesses.
Customer Service
The customer service provided by Camel Custom Canvas is exceptional. Customers appreciate the prompt responses to their inquiries, emails, and phone calls. The installation team is knowledgeable, professional, and courteous, ensuring a smooth and stress-free experience.
Long-Term Performance
The durability of the awnings and canvas work is proven, with one customer praising a decade-old awning that still works great.
Negative Experience
One customer had a negative experience with the company, citing poor craftsmanship and horrible customer service. The frame of their awning twisted and warped within a year, and despite promises to replace it, the company failed to follow through and eventually stopped responding to calls.
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