Business Details
Emergency
services
24/7 Emergency Damage Restoration Services in Naples, FL
We have been proudly serving Naples and Marco Island for years, building our success on an unwavering commitment to customer satisfaction and operational excellence. Our team undergoes extensive training that often exceeds industry standards, ensuring every technician holds IICRC certifications and possesses specialized expertise in restoration services. As a locally owned and operated business, we live in the communities we serve, actively supporting local organizations and initiatives that benefit residents beyond disaster relief. Our 24/7 readiness ensures immediate response to emergencies, backed by a fleet of fully equipped vehicles and a team dedicated to mitigating damage and restoring properties efficiently. We maintain strong partnerships with local insurance providers and community associations, fostering trust through transparent communication and reliable service delivery.Our comprehensive solutions address water damage, fire damage, mold remediation, and specialized cleaning needs for residential and commercial clients. By combining advanced techniques with personalized care, we aim to minimize disruption while delivering results that meet the highest quality standards. Our leadership team, including owner Michael Panster, prioritizes continuous education and invests in maintaining cutting-edge equipment to handle any scale of disaster. Community involvement remains central to our values, as demonstrated through active participation in local fundraising and support for organizations like the MS Society and Big Brothers Big Sisters. This deep-rooted local presence enables us to respond faster and understand the unique needs of Naples and surrounding areas better than any external provider.
Services
Water Damage Restoration
Fire Damage Remediation
Mold Removal
Storm Damage Repair
Commercial Cleaning
Sewage Cleanup
Odor Elimination
Document Restoration
Roof Tarping
Biohazard Cleanup
Highlights and features
- We maintain 24/7 emergency response availability for immediate disaster assistance
- Our technicians hold IICRC certifications exceeding industry training standards
- Locally owned operation ensures faster response to Naples and Marco Island emergencies
- Proven track record as preferred vendor for major insurance providers
- Active community involvement demonstrates commitment beyond disaster recovery
Associations and certifications
- IICRC
What people say
Prompt response times
Professional and caring staff
Fantastic job performance
Thorough remediation process
Excellent customer communication
Services
Water Damage Restoration
Our 24/7 water damage specialists use advanced extraction and drying equipment to mitigate property damage from leaks, storms, or plumbing failures. Certified technicians perform comprehensive assessments, structural drying, and content restoration while coordinating with insurance providers. Immediate response helps prevent mold growth and permanent structural issues in residential and commercial properties.
Fire Damage Remediation
We provide complete fire and smoke damage restoration services, including soot removal, odor elimination, and structural repairs. Our team documents damage for insurance claims, cleans affected contents, and restores properties to pre-loss condition using industry-approved techniques. Emergency board-up services protect properties from further damage during the restoration process.
Mold Remediation
AMRT-certified technicians conduct thorough mold inspections and implement containment strategies to prevent spore spread. Our remediation process includes HEPA vacuuming, antimicrobial treatments, and structural repairs while identifying moisture sources to prevent recurrence. We handle residential and commercial mold issues from minor bathroom mold to extensive attic infestations.
Storm Damage Repair
Emergency response teams address storm-related damage including roof leaks, broken windows, and water intrusion. We provide temporary roof tarping, structural drying, and complete rebuilding services for properties affected by hurricanes, tropical storms, or severe weather events in Southwest Florida.
Commercial Cleaning
Specialized cleaning services for commercial properties include HVAC duct cleaning, carpet restoration, and post-construction detailing. Our technicians handle large-scale projects while minimizing business disruption, using commercial-grade equipment to restore professional environments to sanitary operating conditions after disasters.
People
Michael Panster
Owner
Michael Panster leads SERVPRO of Naples / Marco Island with a commitment to excellence, ensuring all technicians receive extensive training beyond industry standards. His leadership focuses on community engagement and maintaining cutting-edge restoration capabilities through continuous education and equipment investment.
Joshua J. Marazzito
Owner
As co-owner, Joshua J. Marazzito contributes to SERVPRO's local success through strategic operations management and client relations. He supports the team's 24/7 readiness while maintaining partnerships with insurance providers and community organizations in Southwest Florida.
Questions
What types of emergencies do you handle?
We respond to water damage, fire damage, mold infestations, storm damage, biohazards, and other property emergencies 24/7.
Are your technicians certified?
All technicians hold IICRC certifications with specialized training exceeding industry standards for restoration procedures.
Do you work with insurance companies?
Yes, we're preferred vendors for major insurance providers and handle direct billing arrangements when possible.
How quickly can you respond to emergencies?
Our 24/7 team typically arrives within hours of initial contact to begin mitigation and assessment processes.
What areas do you service?
We serve Naples, Marco Island, Naples Manor, Old Marco Junction, and surrounding Collier County communities.
Do you handle commercial properties?
Yes, we provide full-service restoration for both residential and commercial properties with business continuity planning.
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