Get Quality Home Appliance Services From Our Reliable Experts
A1 Ted's Appliances is a third-generation, family-owned business that has been providing top-notch home appliance services to the residents of Glendale, AZ, and surrounding areas for over 30 years. Our commitment to exceptional customer service, high-quality appliances, and skilled repair services has made us the go-to appliance store for many in the community.
Our Services
We offer a wide range of services, including appliance sales, installation, and repair. Our certified technicians are knowledgeable about various appliances and can help you over the phone or in our shop. We sell both new and used appliances, and our installation services include same-day service calls, appliance transport services, and friendly help every step of the way.
Our appliance repair services are second to none, with over 30 years of experience and a BBB-accredited status. We provide same-day service and delivery on all major brands, with warranties available on all parts and labor. Whether you need to repair your dryer, oven, or any other appliance, we've got you covered.
About Our Team
At A1 Ted's Appliances, we take pride in our family-owned and operated business. Our team of experts is dedicated to providing exceptional customer service, and our certified technicians are knowledgeable about various appliances. We're committed to building long-term relationships with our customers, and our goal is to provide you with the best possible experience.
Testimonials
Don't just take our word for it! Our customers rave about our services, and here's what some of them have to say:
"We walked in with the intention of having to buy a dryer. We had hired another company to fix our dryer after 3 weeks of misdiagnosis and no dryer fix we were told our dyer was unrepairable. Well Nick was able to fix our dyer in less than 30min with a super reasonable price. He was amazing. I would definitely recommend them. Thank you" - Anthony Morales
"Have done business with Kevin at Teds for years he is always reliable and will NEVER over sell." - Mary Ann Krueger Agnes
"Honest, reliable, reasonable prices! They know what they are doing! I've used them for years both purchasing used appliances (if I moved) or having ones repaired. LOVE THEM!" - Jennie Bergerson
Appliance Repair and Sales Experience
Issues with Customer Service and Repairs
Multiple reviewers have expressed frustration with the company's customer service and repair practices. Some common issues include:
- Failure to return calls or respond to messages
- Long wait times for repairs
- Lack of communication about repair schedules and timelines
- Inability to fix problems, leading to repeat visits and additional costs
- Damages to appliances during repair, with no effort to rectify the situation
Positive Experiences with Customer Service
On the other hand, some reviewers have reported positive experiences with the company's customer service. They commented on:
- Friendly and helpful staff
- Prompt responses to issues
- Efforts to resolve problems and make things right
- Reasonable prices and good value for refurbished appliances
Mixed Reviews on Warranty and Reliability
The company's warranty and reliability have received mixed reviews. Some reviewers have reported issues with the warranty, including:
- Failure to honor warranties or provide adequate support
- Devices breaking down shortly after purchase or repair
On the other hand, others have reported positive experiences with the warranty, including:
- Quick and effective resolution of issues
- Good value for the price
Be the first to review A1 Ted's Appliances.
Write a Review
