Business Details
48 Years
experience
Emergency
services
Your Trusted Local Plumber in Fayetteville, NC
Since 1978, T O Plumbing Service has been the trusted plumbing partner for Fayetteville, NC, and surrounding communities. Founded by Army veteran Theodius Oates Sr. and continued by his son Theodoro Oates Sr., our family-owned business combines military discipline with Christian values to deliver exceptional plumbing solutions. With over 40 years of experience, we specialize in water heater installations, sewer line repairs, bathroom renovations, and emergency plumbing services, serving military personnel, teachers, and first responders with dedicated discounts. Our team of licensed professionals prioritizes transparency, reliability, and community service, ensuring every project meets the highest standards of quality and customer satisfaction. 
Services
Water Heater Installation
Sewer Line Repair
Bathroom Renovations
Faucet Installation
Emergency Plumbing
Drain Unclogging
Toilet Repair
Pipe Installation
Leak Detection
Garbage Disposal Services
Details
- Year established: 1978
Highlights and features
- We have over 40 years of experience in residential plumbing.
- Our team offers 24/7 emergency services.
- We provide military, teacher, and first responder discounts.
- We are a fully licensed plumbing company in North Carolina.
- Our work comes with a warranty for customer peace of mind.
What people say
Top-rated plumbing company
5-star ratings
Outstanding customer service
Community-focused approach
Expert technicians
Services
Water Heater Installation
We specialize in installing traditional tank and energy-efficient tankless water heaters. Our experts ensure proper setup for appliances like showers, dishwashers, and washing machines, prioritizing energy efficiency and long-term reliability while offering tailored recommendations for residential needs.
Sewer Line Repair
Our professionals handle complex sewer line issues including leak repairs, pipe replacement, and blockage removal. Using advanced techniques, we address problems safely and efficiently, preventing future complications while adhering to local regulations and ensuring proper waste disposal systems for residential and commercial properties.
Bathroom Renovations
We provide comprehensive bathroom renovation services including fixture installation, plumbing updates, and layout optimization. Our team ensures watertight installations for bathtubs, showers, and sinks while enhancing functionality and aesthetics to create modern, comfortable bathroom spaces tailored to client preferences.
Emergency Plumbing
Available 24/7 for urgent plumbing issues like burst pipes, severe leaks, and drain backups. Our rapid response team utilizes specialized equipment to quickly diagnose and resolve critical problems, minimizing property damage while providing reliable solutions for residential and commercial emergencies.
Leak Detection
We employ advanced leak detection technology to identify hidden plumbing issues in walls, floors, and underground lines. Our non-invasive methods pinpoint exact problem locations, preventing unnecessary demolition while addressing water waste and potential structural damage through precise repair solutions.
People
Theodoro Oates
Owner/Office Manager
With 30+ years of experience, Theodoro Oates leads daily operations. Starting plumbing at age 12 and previously a licensed special education teacher, he combines technical expertise with customer-focused management to ensure quality service delivery.
Sonya Evans-Oates
Owner / Office Manager
Bringing 30 years of experience, Sonya manages office operations. A former licensed speech language pathologist, she applies her communication expertise to coordinate plumbing services efficiently while maintaining client relationships.
Richard G.
Operations Supervisor
With 20+ years in plumbing, Richard oversees field operations. His technical expertise ensures proper execution of residential and commercial projects while mentoring technicians to maintain high service standards across all installations and repairs.
David H.
Lead Commercial Technician
A 30-year plumbing veteran, David specializes in commercial systems. His extensive experience with complex installations and repairs ensures reliable solutions for business clients while maintaining compliance with commercial plumbing codes and standards.
Zohet B.
Lead Office Assistant
With 5+ years supporting plumbing operations, Zohet manages administrative tasks and client communications. Her organizational skills ensure smooth coordination between field technicians and customers throughout service appointments and follow-ups.
Questions
How long have you been in business?
We've served Fayetteville since 1978 with over 60 combined years of plumbing experience among our technicians.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes and severe leaks.
What areas do you serve?
We serve Fayetteville, Spring Lake, Raeford, Hope Mills, Cameron, and surrounding areas in North Carolina.
Do you install both gas and electric water heaters?
Yes, we install both types and provide honest recommendations for residential and commercial properties.
Are you licensed and insured?
We are one of North Carolina's fully licensed plumbing companies with proper insurance coverage for all services.
Do you offer financing options?
Yes, we provide financing options for larger plumbing projects and installations to qualified customers.
