At 911 Service Today, we pride ourselves on being a customer-focused business that offers competitively priced, fast, efficient, and reliable appliance repair services in Charleston and North Charleston, SC. We evaluate all customer feedback, which helps us ensure we remain focused on delivering a first-class service. Our goal is to make 911 Service Today the repair service you choose to use whenever one of your appliances breaks down.
Our Services
We offer a wide range of appliance repair services, including stove and oven repair, dishwasher repair, fridge and freezer repair, microwave oven repair, dryer repair, and washing machine repair. Our team of fully trained technicians is dedicated to providing a fast and reliable repair service, and we guarantee all our work. We also offer a one-year guarantee on all parts and a 90-day guarantee on labor.
Our Commitment
At 911 Service Today, we are committed to being the best appliance repair service in Charleston and North Charleston, SC. We aspire to make our service the one you turn to whenever a home appliance fails. We evaluate all customer feedback, which helps us ensure we remain focused on delivering a first-class service. We pride ourselves on being a customer-focused business that offers competitively priced, fast, efficient, and reliable appliance repair services.
Our Values
Our values are centered around providing excellent customer service, being reliable, efficient, and cost-effective. We believe in being transparent in our pricing, and we guarantee that the price we quote is the price you pay - no hidden costs. We also believe in being environmentally friendly, which is why we now offer paperless quotes and invoices.
Our Team
Our team of fully trained technicians is dedicated to providing a fast and reliable repair service. We have thousands of parts in stock in both our warehouse and repair vehicles, ensuring that we can repair your appliance quickly and efficiently. Our technicians will contact you 20 minutes prior to their arrival to ensure you never miss our visit.
Excellent Service and Repair Experience
Prompt and Professional Technicians
The technicians from 911 Service Today were praised for their promptness, politeness, and professionalism. They explained the problems with the appliances, the repairs needed, and the costs involved in a clear and transparent manner.
Knowledgeable and Courteous Technicians
The technicians were knowledgeable and courteous, taking the time to explain the repairs and maintenance to the customers. They also provided tips on preventative maintenance and were willing to answer any questions the customers had.
Office Staff and Scheduling
The office staff was praised for their professionalism, courtesy, and efficiency in scheduling appointments and handling phone calls. They kept customers informed about the status of their repairs and followed up to ensure that the customers were satisfied with the service.
Reasonable Prices and Honest Approach
Customers appreciated the reasonable prices and honest approach of the company. The technicians did not try to upsell unnecessary parts or services, and in some cases, even advised customers to consider replacing the appliance instead of repairing it if it was more cost-effective.
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