Ignite the Flavor, Ignite the Fun!
At Casual Barbeque & Fireplace, we're passionate about helping our customers create unforgettable outdoor experiences. With years of expertise in the industry, our team is dedicated to providing top-notch products and services that exceed our customers' expectations.
Our Story
Our journey began with a simple passion for grilling and outdoor cooking. Over the years, we've grown to become a leading provider of high-quality gas grills, smokers, fire features, fireplaces, spices, and propane services. Our commitment to excellence has earned us a reputation for being knowledgeable, friendly, and dedicated to our customers' needs.
Our Services
We offer a wide range of products and services designed to help you create the ultimate outdoor space. From custom fire features to built-in grills, we've got you covered. Our team is happy to help you find the perfect solution for your next project, whether you're a DIY enthusiast or a homeowner looking for a hassle-free installation.
Our services include:
- Sales and installation of gas grills, smokers, fire features, and fireplaces
- Propane services, including delivery and tank installation
- Custom fire feature design and construction
- Home delivery and installation services
- Repair and maintenance services for gas grills and fireplaces
Why Choose Us
At Casual Barbeque & Fireplace, we're more than just a retailer. We're a team of experts who are passionate about outdoor cooking and living. We take pride in our work, and our goal is to provide exceptional customer service and support every step of the way. Whether you're looking for expert advice, top-quality products, or hassle-free installation, we're here to help.
Customer Service Excellence
The majority of customers praised the exceptional customer service they received, with many commenting on the staff's knowledge, helpfulness, and willingness to go above and beyond to ensure their needs were met.
Positive Experiences with Products and Services
Customers were extremely satisfied with the products and services offered, including propane accessories, grills, and fireplace maintenance and installation. Many mentioned the reasonable prices, top-tier experience, and the staff's ability to troubleshoot and resolve issues efficiently.
Recommendations and Loyalty
Several customers expressed their loyalty to the business, stating they would highly recommend it to others and would return for future needs. Some even mentioned that they would not consider using other businesses due to the exceptional service they received.
Propane Services and Accessories
The business's propane services and accessories were particularly praised, with customers appreciating the competitive pricing and expert advice on propane-related issues.
One Negative Experience
One customer had a mixed experience, citing issues with communication and missed appointments. However, the issue was eventually resolved, and a discount was provided for the inconvenience.
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