Restoring Your Property, Restoring Your Life
At United Fire & Water, we specialize in providing exceptional emergency water, mold, fire, and smoke damage restoration services to homes and businesses in Baton Rouge, Denham Springs, and the entire Gulf Coast Region. Our team of certified restoration experts is dedicated to providing comprehensive disaster recovery solutions to restore your property to its pre-loss condition.
Our Services
We understand that water, mold, fire, and smoke damage can be devastating, which is why we offer a range of services to help you recover from disasters. Our services include water extraction and remediation, mold remediation, fire and smoke damage restoration, storm damage restoration, and more. Our emergency crews are ready to respond on a 24/7/365 basis and can be on-site at your property in as little as 1 hour for locations throughout Southern Louisiana.
Why Choose Us
At United Fire & Water, we pride ourselves on our commitment to excellence and customer satisfaction. Our team of IICRC-certified technicians is fully licensed and insured, and we guarantee 100% satisfaction with our services. We also offer a 30-minute average response time, 24-hour emergency service, and work directly with your insurance provider to make the restoration process as seamless as possible.
Our Mission
Our mission is to provide exceptional disaster restoration services that exceed our customers' expectations. We strive to make the restoration process as stress-free as possible, while ensuring that our customers receive the highest level of service and support.
Our Values
At United Fire & Water, we value honesty, integrity, and customer satisfaction above all else. We believe in providing the highest level of service, being responsive to our customers' needs, and continuously improving our processes to ensure that our customers receive the best possible experience.
Overall Experience
The overall experience with United Fire & Water was overwhelmingly positive. Multiple reviewers praised the company's promptness, professionalism, and quality of work. The staff, including Beau, April, Kyle, and Kevin, were consistently mentioned as being friendly, knowledgeable, and responsive.
Communication and Customer Service
Reviewers praised the company's communication and customer service. The staff kept clients informed throughout the process, explained the work to be done, and provided regular updates. The office team, including April, was commended for their prompt and professional handling of paperwork and insurance claims.
Work Quality and Restoration
The quality of work and restoration done by United Fire & Water was highly praised. Reviewers were impressed with the professionalism of the crews, the thoroughness of the work, and the attention to detail. The company's ability to handle the entire restoration process, from mitigation to reconstruction, was seen as a significant advantage.
Negative Experience
One reviewer, Jack Duke Byrd, had a negative experience with the company, citing slow progress and poor communication. However, this review is an outlier among the overwhelmingly positive reviews.
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