Experience the Art of Floor Covering
At Casa Carpet, Tile & Wood Wholesale Distributors, we are proud to be the El Paso area's favorite floor store for over 100 years. As a fourth-generation family business founded by Elias Malooly in 1917, we have grown to become one of the largest family-owned floor stores in the Southwest. Our team is dedicated to building personal relationships with our customers and guiding our business with the core values of our family's legacy.
Our History
Our story began over a century ago, when Elias Malooly opened the doors to Casa Carpet, Tile & Wood Wholesale Distributors in 1917. Since then, we have remained committed to providing the highest quality flooring products and exceptional customer service to the El Paso community. Today, we are proud to be the largest family-owned floor store in the Southwest, with a reputation built on trust, integrity, and a passion for delivering exceptional customer experiences.
Our Services
At Casa Carpet, Tile & Wood Wholesale Distributors, we offer a wide range of flooring products and services to meet the unique needs of our customers. Our extensive catalog includes carpet, hardwood, laminate, tile, luxury vinyl, waterproof flooring, natural stone, glass tile, and area rugs. Our team of experts is dedicated to helping you find the perfect flooring solution for your lifestyle and budget. We also offer financing options, free estimates, and professional installation services to ensure a seamless and stress-free experience.
Our Mission
Our mission is to provide our customers with exceptional flooring products, unparalleled customer service, and a personalized shopping experience that exceeds their expectations. We strive to build long-term relationships with our customers, guided by our family's core values of integrity, honesty, and a commitment to excellence.
Customer Experience
The majority of customers have reported excellent customer service from the staff at Casa Carpet Tiles and Wood Floor. Many reviewers have praised the helpfulness and patience of the sales associates, particularly Trish, Charles, and Rene. They have been commended for their ability to provide valuable advice and guidance in selecting the right products for their customers' needs.
Product Selection and Pricing
Customers have been impressed with the wide range of products available at Casa Carpet Tiles and Wood Floor, including flooring options and tiles. The prices have been described as reasonable, with some customers reporting significant savings compared to other stores.
Installation and Customer Care
Some customers have reported positive experiences with the installation process, with the installers doing a great job. However, a few reviewers have mentioned poor customer service from the installers themselves.
Concerns and Issues
A few customers have reported negative experiences, including a lack of response to their concerns, misquoting of prices, and poor installation practices. In some cases, customers have felt misled or scammed by the company.
Be the first to review Casa Carpet Tile & Wood Wholesale.
Write a Review