Reliable Restoration Services for a Peaceful Resolution
At Disaster Restoration Innovation LLC (DRI), we understand the turmoil that comes with restoring your home or business after a disaster. With over 25 years of combined industry experience, our team of experts is dedicated to providing top-notch disaster restoration and repair services to our clients in Tucson, Arizona, and Indianapolis, Indiana.
Our Mission
Our mission is to provide exceptional service and peace of mind to our clients by restoring their properties to their pre-loss state. We strive to be the go-to disaster restoration company in our service areas, known for our prompt response times, attention to detail, and customer-centric approach.
Our Services
At DRI, we offer a wide range of disaster restoration and repair services, including:
Water and Fire Damage Restoration: Our experienced team is well-versed in handling all types of water and fire damage restoration needs. We provide a 1-hour response time to ensure that our clients' properties are restored quickly and efficiently.
Mold Testing and Damage Restoration: Our team specializes in identifying the source of water or mold damage, and we work to repair the issue to prevent further damage. We provide thorough documentation of the repairs and services performed for insurance purposes and our clients' peace of mind.
COVID-19 Decontamination: In the age of COVID-19, we understand the importance of decontamination. Our team is equipped to handle the decontamination process, ensuring that our clients' properties are safe and clean.
Asbestos Identification and Abatement: Our experts are trained to identify and extract asbestos from homes and businesses, making it a safe and healthy environment for occupants.
Why Choose Us
At DRI, we pride ourselves on our:
- Prompt response times (within 1 hour)
- Attention to detail
- Customer-centric approach
- Expertise in water and fire damage restoration
- Ability to work closely with insurance providers
- Commitment to providing exceptional service and peace of mind to our clients
Connect with Us
If you're interested in learning more about our services or would like to schedule a consultation, please don't hesitate to contact us. Our team is available 24/7/365 to respond quickly and efficiently in the event of an emergency.
Overview of Reviews
The reviews of DRI (Disaster Restoration Inc.) are mixed, with some customers expressing satisfaction with the company's services, while others have had negative experiences.
Positive Experiences
Some customers have reported positive experiences with DRI, citing the company's professionalism, timely completion of work, and good communication. Isaiah, a project manager, and Arturo, a technician, were specifically mentioned as being helpful and courteous.
Negative Experiences
Many customers have reported negative experiences with DRI, citing poor workmanship, lack of communication, and dishonest business practices. Some common issues mentioned include:
- Poor quality of work, including shoddy finishing work and incomplete repairs
- Lack of communication and mismanagement of projects
- Dishonest billing practices, including unexpected charges and surprise fees
- Unprofessional behavior from technicians and project managers
- Difficulty in getting issues resolved and concerns addressed
Common Issues
Some common issues mentioned in the reviews include:
- Poor communication and mismanagement of projects
- Subpar work quality and incomplete repairs
- Dishonest billing practices and unexpected charges
- Unprofessional behavior from technicians and project managers
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