Dependable Roof Repairs & Replacements That Stand the Test of Time
At Five Star Floors, we take pride in being the go-to destination for homeowners and businesses in the Houston area seeking high-quality flooring solutions. With over 50 brands to choose from, we're committed to providing exceptional customer service and ensuring that our customers receive the Five Star Treatment. Our large selection of floors and countertops means that we can meet both your design and budget needs.
Our Services
At Five Star Floors, we understand that every project is unique, which is why we offer a range of services designed to cater to your specific needs. Our team of expert installers is dedicated to providing top-notch installation services, ensuring that your flooring solutions are both beautiful and functional.
- Bathroom Remodeling: Our skilled team can help you transform your bathroom into a serene oasis that reflects your personal style. From design consultation to installation, we'll guide you every step of the way.
- Design Consultation: Let our experts help you find the perfect flooring solution for your home or business. Our designer will work closely with you to determine your specific needs and preferences.
- Installation: Our experienced installers will ensure that your floors are installed to the highest standards, ensuring a flawless finish that lasts for years to come.
- Kitchen Remodeling: Whether you're looking to update your existing kitchen or build a new one from scratch, we'll help you create a space that meets your needs and exceeds your expectations.
Why Choose Us?
At Five Star Floors, we're committed to delivering exceptional service, quality products, and unbeatable value. With convenient locations across the Houston area, we're always within reach. Whether you're shopping online or visiting one of our showrooms, we're dedicated to providing you with an unparalleled shopping experience.
Meet Us
At Five Star Floors, we pride ourselves on being a family-owned and operated business with a passion for excellent customer service. Our knowledgeable staff are always on hand to offer expert advice and guidance, ensuring that you make the right choice for your flooring needs.
Get Started
To learn more about our services and products, please feel free to browse our website or visit one of our showrooms. Don't forget to request a free estimate to get started on your flooring journey with Five Star Floors.
Overview of Five Star Floors Reviews
Workmanship and Quality
- Multiple reviewers praised the excellent workmanship and quality of Five Star Floors, with some even mentioning that they would use them again in the future.
- The installers were described as professionals, energetic, and caring, and the work was done to meet the customers' expectations.
Customer Service and Communication
- Some reviewers appreciated the good communication and customer service provided by Five Star Floors, with the team being responsive to their concerns and requests.
- However, others experienced poor communication and scheduling issues, leading to frustration and disappointment.
Scheduling and Timeliness
- A few reviewers mentioned that the installation process took longer than expected, which caused inconvenience and disruption to their daily lives.
- Some installers were praised for their punctuality and efficiency, while others were criticized for delays and rescheduling issues.
Pricing and Value
- Some reviewers appreciated the competitive pricing offered by Five Star Floors, with one reviewer even mentioning that they were able to beat quotes from other companies by $5,000.
Challenges and Issues
- Unfortunately, some reviewers experienced significant issues with Five Star Floors, including flooding, damage to their property, and poor customer service.
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