Leaving a Legacy in Maryland, One Roof at a Time
At Charm City Roofing, we're proud to be one of the most reputable and respected roofing contractors in the Baltimore area. With a strong commitment to providing high-quality roofing services at consumer-friendly prices, we've built a reputation for excellence that's unmatched in the industry.
Our Services
As a full-service, licensed, and insured roofing contractor, we specialize in roof repair and roof replacement for both residential and commercial customers. Our expert roofers are skilled in working with all types of roofs, including flat roofs, shingle roofs, EPDM synthetic rubber roofs, and more. We're dedicated to providing top-notch services that exceed our customers' expectations, and our methodical, routine-based approach to roofing keeps costs reasonable and ensures a faster turnaround.
Our Expertise
At Charm City Roofing, we're proud of our unmatched expertise in the Baltimore area. With years of experience and a team of highly skilled professionals, we've seen it all. From tree-covered lots in the Baltimore suburbs to hard-to-access commercial buildings in the inner city, we have the equipment and know-how to tackle any roofing project, no matter the size or location. We approach every client as an individual, making special considerations for every job, and we're confident that our expertise will leave you feeling satisfied and impressed.
Our Commitment to Customer Service
At Charm City Roofing, we're committed to providing unbeatable customer service. We treat every roof as if it were our own, and we won't finish a job until customer satisfaction has been achieved. We strive to provide the best possible end product on every job, and we're dedicated to delivering roofing solutions for every homeowner and business in Maryland. Our experts spend time reviewing each and every job, determining our customers' needs, identifying the best roofing materials for the job, and creating a plan of action that ensures efficiency and effectiveness.
Our Values
At Charm City Roofing, we value traditional and open communication, and we prioritize customer satisfaction above all else. We believe in keeping our customers informed every step of the way, and we submit detailed proposals for our customers' approval before starting any project. We're dedicated to delivering high-quality services that exceed our customers' expectations, and we expect top-level professionalism, dedication, and hard work from our people.
Disputes with Neighbors
Charm City Roofing received criticism for their work on neighboring properties, with one reviewer accusing them of damaging their property and not taking responsibility for their actions.
Poor Quality of Work
Reviewers were unhappy with the quality of work done by Charm City Roofing, citing issues such as damaged gutters, poor flashing installation, and inadequate cleanup.
Lack of Communication and Accountability
Some reviewers felt that Charm City Roofing did not communicate effectively, leading to misunderstandings and unresolved issues. They were also accused of not taking responsibility for their mistakes and not providing adequate solutions.
Positive Experiences
On the other hand, many reviewers had positive experiences with Charm City Roofing, praising their professionalism, responsiveness, and quality of work. They appreciated the detailed explanations and estimates provided by the company and the cleanliness of the job sites.
Highly Recommended
Many reviewers highly recommended Charm City Roofing, citing their honesty, transparency, and dedication to customer satisfaction.
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