Design the life you love.
At Leicester Flooring, we take pride in being a family-owned business that has been serving the Asheville and Hendersonville communities for nearly 50 years. Our story began with a passion for providing top-quality flooring solutions to homes and offices, and we've since grown to become a trusted name in the industry.
Our Mission
Our mission is to provide tailor-made design solutions that cater to the unique needs of our clients. We believe in working closely with our customers to understand their vision and bringing it to life with our extensive range of flooring products. We're committed to offering only the best American-made products that meet the highest standards of quality and durability.
Our Services
At Leicester Flooring, we offer a comprehensive range of flooring solutions that cater to diverse tastes and preferences. Our services include:
- Carpet: We offer a vast selection of carpet products from leading American brands, ensuring that you find the perfect fit for your home or office.
- Hardwood: Our hardwood flooring solutions bring warmth, durability, and value to any room, with products that are designed to last for generations.
- Laminate: Our laminate flooring options are highly versatile, stylish, and budget-friendly, making them an excellent choice for those who want the look of hardwood without the hefty price tag.
- Tile: Our tile flooring solutions are timeless and versatile, perfect for any room in your home or office.
- Vinyl: Our vinyl flooring options are high-tech, stylish, and durable, offering the perfect blend of classic looks and modern functionality.
What Sets Us Apart
At Leicester Flooring, we're committed to supporting American-made products that are built to last. We believe in the importance of quality, and that's why we work closely with trusted brands to bring you the latest in style and function. Our team of experts is dedicated to providing exceptional customer service, ensuring that every client leaves our showroom feeling valued and supported.
Why Choose Us?
At Leicester Flooring, we're proud to be a family-owned business that's been serving the community for nearly 50 years. We're committed to providing exceptional customer service, and our team of experts is dedicated to helping you find the perfect flooring solution for your home or office. We invite you to visit one of our showrooms today and experience the Leicester Flooring difference for yourself!
Flooring Installation Experiences
Issues with Installation
Mike Scofield, a customer from Asheville, reported a poor experience with Leicester Flooring. Despite having a pleasant initial interaction with the contact person, Tim Reid, the installation process was subpar. The crew failed to prepare the subfloors properly, leading to uneven and bulging planks throughout the house. Additionally, the installers left with the house key and damaged the bathtub during the installation process, resulting in a wasted $12,000.
Positive Experiences
On the other hand, several customers reported excellent experiences with Leicester Flooring. Many praised the knowledgeable and accommodating staff, efficient installation process, and high-quality results. Customers appreciated the helpful salesmen, quick installation, and excellent communication throughout the process.
Installer Performance
Installers were generally praised for their efficiency, politeness, and attention to detail. Some customers mentioned that the installers cleaned up after themselves, and others were impressed by their professionalism and friendly attitude.
Sales Team
The sales team received high marks for their knowledge, helpfulness, and communication skills. Many customers appreciated the guidance and support provided by the salesmen, which made the selection process easier and less overwhelming.
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