Need Help? We Can Fix It.
At Ocean Pools, we pride ourselves on being a premier pool construction, maintenance, and cleaning company in El Paso, Texas. With over 25 years of experience, our team of skilled craftsmen and designers has expertise in the pool industry. We understand that every pool is a reflection of our clients' unique lifestyle and personality. That's why we collaborate closely with each client to bring their vision to life, whether it's a sleek modern design, a tranquil oasis inspired by nature, or a family-friendly space for making lasting memories.
Our Story
At Ocean Pools, we have a passion for creating aquatic retreats that exceed expectations. We take pride in our reputation for professionalism, integrity, and customer satisfaction. Our team is committed to delivering excellence at every stage, from initial consultation and design conceptualization to construction and ongoing maintenance.
Our Services
We offer a wide range of services to ensure that your pool sparkles and invites relaxation. Our exceptional construction services include:
- Pool construction and remodeling
- Winterizing and spring set-up
- Electronic leak detection
- Pool draining
- One-time cleaning
- Pool instructions
- Equipment installations, repairs, or upgrades
- Hot tub or spa repair and maintenance
In addition to our construction services, we also provide comprehensive cleaning and maintenance solutions to keep your pool sparkling and inviting year-round. Our certified technicians utilize state-of-the-art equipment and eco-friendly practices to ensure optimal water quality and sanitation.
Additional Services
We also offer a variety of additional services to enhance your pool experience, including:
- Top-grade pool maintenance chemicals and products
- Pool cleaning services, including weekly maintenance, one-time cleaning, and bi-weekly or monthly cleanings
- Deck installation and repair
- Pool painting to provide durability and long-lasting results
Testimonials
Our clients have consistently praised our commitment to excellence, professionalism, and customer satisfaction. Take a look at what some of our satisfied clients have to say:
- "I was recommended to hire Ocean Pools by word of mouth. When they came to clean my pool, the gentleman was on time, he was very polite and did a great job! My pool was left crystal clear! Definitely, I will be hiring them for my pool cleanings." - Elvira Ponce
- "I had a 40+ year old pool completely resurfaced with new tiles, a new cool deck and new pump/motor installed with a timer. The entire job took 4 days to complete which was faster than the estimated amount of time. The pool is a NEW pool! My wife and I are very happy with the work and would recommend Ocean Pools." - Robert Rodriguez
Get in Touch
At Ocean Pools, we're committed to delivering excellence in every aspect of your pool project. Whether you're seeking a luxurious resort-style pool or reliable maintenance for your existing oasis, we're here to turn your vision into reality. Get in touch with us today to learn more about our services and how we can help you achieve your pool dreams.
Overall Experience with Ocean Pools
Positive Reviews
The company has received praise for its excellent service, quality of work, and professionalism. Ricardo Feria and his crew have been commended for their attention to detail, timely completion of projects, and dedication to customer satisfaction.
Satisfaction with Pool Remodeling and Construction
Many customers have expressed their satisfaction with the pool remodeling and construction services provided by Ocean Pools. The company has been praised for its ability to complete projects within the quoted time and price, and for its attention to detail in delivering high-quality results.
Pool Cleaning and Maintenance
Ocean Pools has received positive reviews for its pool cleaning and maintenance services, with customers praising the company's professionalism, punctuality, and quality of work.
Negative Reviews
However, some customers have reported negative experiences with the company, citing issues with professionalism, punctuality, and quality of work.
Concerns with Payment Terms and Business Practices
Some customers have expressed concerns about the company's payment terms and business practices, citing instances of demanding full payment upfront and failing to complete work as promised.
Allegations of Fraud and Misconduct
A few customers have made serious allegations against the company, including claims of theft, fraud, and misconduct.
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