Transform Your Backyard into Your Dream Oasis
At Bi-State Pool & Spa, we are dedicated to providing our customers with the highest quality pool construction, renovation, and maintenance services in the St. Louis and surrounding areas. With over 25 years of experience, we have established ourselves as a trusted and reliable pool builder and service provider.
Our History
Founded in 1994, Bi-State Pool & Spa has grown from a small company with a few employees to a thriving business with a team of over 100 dedicated employees. Our commitment to quality and customer service has earned us numerous awards and recognition within the industry. We believe that trust comes from earning it, and our testimony of quality workmanship speaks for itself.
Our Mission
At Bi-State Pool & Spa, our mission is to provide our customers with a unique and enjoyable experience. We strive to exceed our customers' expectations by offering innovative designs, quality construction, and superior service. Our team of experts is dedicated to ensuring that every pool we build and renovated is a masterpiece that reflects the homeowner's personality and style.
Our Services
At Bi-State Pool & Spa, we offer a wide range of services to cater to our customers' needs. Our services include:
- Pool Construction: We build custom pools that are designed to meet our customers' specific needs and preferences.
- Pool Renovation: We specialize in renovating existing pools to give them a fresh new look and feel.
- Pool Maintenance: Our team of certified technicians provides regular maintenance services to ensure that your pool remains clean, safe, and efficient.
- Pool Inspection: We offer pool inspections to identify any potential issues and provide recommendations for maintenance and repairs.
- Commercial Pool Services: We provide pool maintenance and servicing for commercial pools, ensuring that they meet the highest standards of safety and hygiene.
Why Choose Bi-State Pool & Spa?
At Bi-State Pool & Spa, we pride ourselves on our commitment to excellence, quality, and customer service. Here are just a few reasons why you should choose us:
- Experienced and Certified Team: Our team of technicians is certified and experienced in pool construction, renovation, and maintenance.
- Innovative Designs: Our designers are experts in creating unique and innovative pool designs that meet our customers' specific needs and preferences.
- Quality Construction: We use only the highest quality materials and construction methods to ensure that our pools are built to last.
- Customer Service: We are dedicated to providing exceptional customer service, ensuring that our customers are satisfied with every aspect of our services.
Get in Touch
If you're looking for a trusted and reliable pool builder and service provider, look no further than Bi-State Pool & Spa. Contact us today to learn more about our services and how we can help you create the pool of your dreams.
Poor Service and Customer Experience
Reviewers Melinda Jarvis and Jeremy Cowan shared negative experiences with Bi-State Pools. Melinda Jarvis had an appointment scheduled but was left waiting for hours without any communication from the company, leading to frustration and poor customer service. Jeremy Cowan had a series of issues with their hot tub, starting with a diagnostic visit, followed by multiple repairs, and finally, being left with ongoing leaks. Both reviewers were disappointed and eventually decided to take their business elsewhere.
Exceptional Service and Results
Several reviewers praised Bi-State Pools for their excellent service and results. Harold Hogarth, Cindy Hetzer, Joe Jordan, Amy Arentson, Matt Westerheide, Kerry Allen, Gabriel Baca, and Jim Hanselman all shared stories of positive experiences with the company. They praised the professionalism, expertise, and attention to detail of the technicians and staff. These reviewers were happy with the work done on their pools, whether it was installation, maintenance, or repairs.
Be the first to review Bi-State Pool & Spa.
Write a Review