Business Details
40 Years
experience
Emergency
services
Premier Damage Restoration Services in Outer Banks
Established in 1986, Bluewater Restoration is a locally owned and operated damage restoration company serving the Outer Banks and surrounding regions. Our team of certified professionals specializes in emergency disaster response, water damage restoration, fire damage restoration, mold remediation, and biohazard cleanup. With over 35 years of experience, we prioritize compassionate service, professionalism, and integrity, ensuring properties are restored to pre-loss conditions efficiently and safely.Our commitment to community drives our 24/7 availability, rapid response times, and adherence to industry standards set by organizations like the IICRC. We maintain certifications in Lead Safe practices, EPA guidelines, and North Carolina General Contracting, ensuring compliance and quality in all projects. Our mission is to exceed customer expectations through reliable, turn-key solutions that simplify the restoration process for homeowners and businesses alike.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Biohazard Cleanup
Septic Cleanup
Hurricane Program
Air Duct Cleaning
Ice Blasting
Viral Disinfection
Construction Repair
Details
- Year established: 1986
Highlights and features
- We offer 24/7 emergency response for disaster recovery.
- Our team holds certifications in IICRC, Lead Safe, and EPA standards.
- Rapid response minimizes property damage and insurance complications.
- We provide comprehensive insurance claim documentation and support.
- Locally owned with 35+ years of community-focused restoration expertise.
Associations and certifications
- NC General Contracting License
- Institute of Inspection Cleaning & Restoration (IICRC)
- Lead Safe (EPA)
- NC Outer Banks Home Builders
Services
Water Damage Restoration
Rapid water extraction and drying services for flood, leak, or fire suppression damage. Our certified technicians use advanced dehumidification equipment to prevent mold growth and structural issues within 72 hours. We document losses for insurance claims and handle full reconstruction, ensuring properties are restored to pre-damage condition efficiently.
Fire Damage Restoration
Comprehensive fire, smoke, and soot cleanup with insurance claim documentation. Our team removes damaged materials, cleans belongings, and deodorizes properties using industry-standard protocols. We prioritize safety and efficiency, coordinating with adjusters to ensure seamless restoration of fire-damaged homes and businesses.
Mold Remediation
Certified mold inspection and remediation services to address moisture issues and indoor air quality. We use air filtration and containment procedures to safely eliminate mold, including toxigenic species, while preventing cross-contamination. Our solutions focus on long-term prevention through structural drying and environmental controls.
Biohazard Cleanup
Professional biohazard remediation for trauma scenes, sewage spills, and infectious contaminants. Following CDC and EPA guidelines, our technicians use PPE and specialized equipment to sanitize environments contaminated by bloodborne pathogens, chemicals, or biological hazards, ensuring occupant safety and regulatory compliance.
Construction Repair
Full reconstruction services for disaster-damaged properties, including remodeling and insurance claim-compliant repairs. Our licensed contractors rebuild structures to pre-loss condition, managing projects from initial assessment to final inspection while minimizing client disruption and ensuring quality craftsmanship.
People
Stacy Justice
Co-Founder, CEO, President
Stacy co-founded Bluewater Restoration in 1985 after graduating from Old Dominion University. She holds dual Master Restorer certifications in water and fire damage and oversees business operations, HR, and training. Her focus on employee development ensures a highly skilled team dedicated to serving the community.
Tara Bernheisel
General Manager
Tara joined Bluewater in 2013 with a background in logistics and construction from military service. She leads teams in disaster response, combining compassion with operational expertise to support clients during traumatic recovery processes.
Samantha Thelin
Marketing & Social Media Assistant
Samantha transitioned from the US Navy and property management to handle Bluewater's digital outreach. Her role focuses on community engagement and raising awareness about disaster preparedness and restoration services.
Questions
What emergency services does Bluewater Restoration offer?
We provide 24/7 emergency response for water damage, fire damage, mold issues, biohazards, and storm-related disasters across the Outer Banks and northeastern North Carolina.
How quickly can Bluewater respond to a disaster?
Our team arrives promptly to stop further damage, offering rapid water extraction, drying, and structural stabilization within hours of contact.
Do you handle insurance claims?
Yes, we document losses, create Xactimate reports, and coordinate directly with adjusters to streamline insurance claims for property restoration.
What certifications does Bluewater hold?
We are IICRC-certified, EPA Lead Safe-registered, and hold a North Carolina General Contracting License 35962 for residential and commercial restoration.
Can you remediate mold safely?
Our certified technicians use containment and air filtration to remove mold, including toxigenic species, while preventing spore spread during remediation.
Do you serve areas beyond the Outer Banks?
Yes, we cover Dare, Currituck, and Pasquotank Counties, including Moyock, Elizabeth City, and Hatteras Island.
