Who We Are
At Truckee River Tile & Stone, we are dedicated to providing our customers with the finest selection of luxurious tile and stone products in Reno, Nevada. Our showroom is a one-stop destination for designers, contractors, and homeowners alike, offering a curated collection of unique and exclusive tile brands that set us apart from other tile suppliers.
Our Services
We are a comprehensive tile and stone supplier, offering a vast array of products that cater to various tastes and styles. Our expansive showroom features a diverse selection of stone, porcelain, ceramic, glass, metal, and mosaic tiles from renowned brands globally. Whether you're an architect, interior designer, or a homeowner, our knowledgeable staff is committed to providing exceptional service, expert guidance, and unparalleled product knowledge to ensure that your tile and stone needs are met.
What Sets Us Apart
We are proud to be an exclusive showroom for top luxury tile and stone brands in the industry, making us the go-to destination for discerning clients. Our unique and curated collection is not found anywhere else in the area, making us the ultimate destination for interior designers, architects, and homeowners seeking the finest tile and stone solutions.
Why Choose Us
At Truckee River Tile & Stone, we take pride in our reputation for delivering exceptional service, offering personalized attention, and providing high-quality products that exceed our customers' expectations. Our team is committed to working closely with our clients to ensure that their tile and stone needs are met, and we strive to build long-term relationships with our customers.
Showroom Information
Our showroom is open Monday through Friday, from 9 a.m. to 5 p.m. To schedule an appointment, please call us at (775) 826-2551. We do not accept walk-ins, and we only show our products to clients who have scheduled appointments. Our showroom is located at 5401B Longley Ln #64, Reno, NV 89511.
Overview
Truckee River Tile and Stone has received mixed reviews, with some customers praising their unique selection and helpful staff, while one customer had a severely negative experience with the business.
Positive Reviews
Many customers have appreciated the unique and beautiful tile selection at Truckee River Tile and Store, including the "Artistic Tile" options. The staff, particularly Brien, has been praised for being helpful, communicative, and responsive to customers' needs and questions.
Negative Review
One customer, Joe S., had a disastrous experience with the business. He special ordered tile, but received a batch with imperfections and was forced to return it, incurring a $600 restocking fee. After paying for the tile and fees, the owner claimed she had already spent the money and was unable to refund Joe. Instead, she offered no compensation, leaving Joe with no tile and no refund.
Conclusion
Truckee River Tile and Store seems to have a hit-or-miss reputation, with some customers having excellent experiences and others having extremely negative ones. It's essential for potential customers to be aware of the potential risks involved in doing business with this company.
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