Quality Work, Personal Attention, and a Family-Oriented Approach
Welcome to Millan's Restoration, the leading damage restoration contractor in California. With over 20 years of experience in providing top-notch restoration services, we have become the go-to experts for homeowners and business owners in need of reliable and efficient water damage restoration, fire damage restoration, mold remediation, and reconstruction services.
Our Mission
Our mission is to provide exceptional customer satisfaction through our restoration services. We strive to make your house feel like home again, and our highly trained technicians use the latest equipment to quickly get your home back to normal. With over 20 years of combined industry experience, our staff will walk you through the entire process from start to finish.
Our Services
At Millan's Restoration, we offer a wide range of services designed to help you recover from water damage, fire damage, mold infestation, and other environmental hazards. Our services include:
- Water Damage Restoration: We provide comprehensive water damage restoration services, including water extraction, drying, and dehumidification.
- Fire & Smoke Damage Restoration: Our team is equipped to handle fire damage restoration, including smoke damage, soot removal, and odor elimination.
- Mold Remediation: We provide professional mold remediation services to remove mold and mildew from your property.
- Reconstruction Services: Our construction team offers reconstruction services, including remodeling and construction of residential and commercial properties.
- Contents Cleaning: We provide contents cleaning and restoration services to restore your belongings to their pre-loss condition.
Our 3-Step Plan
At Millan's Restoration, we follow a 3-step plan to renovate your dream home:
Step 1: Emergency Contact - We secure your belongings and property, and you leave the premises until the process is complete.
Step 2: Inspection and Assessment - We eliminate destroyed structures and remove debris to continue with the restoration process.
Step 3: Repairs and Restoration - Our restoration specialists install new durable structures and flooring, clean and decontaminate surfaces, and replace any unrepairable furniture.
Why Choose Us
At Millan's Restoration, we pride ourselves on our:
- Fast Response Time: We respond to emergencies within 60 minutes.
- 24/7 Support: Our technicians are highly trained and certified, and are on standby 24/7.
- 100% Guarantee: We maintain a high customer satisfaction rate.
- Multiple Restoration Services: We provide comprehensive restoration services to restore every part of your property.
Our Projects
We have worked on several successful projects over the years, including water damage restoration, fire damage restoration, mold remediation, reconstruction, and remodeling projects. See our project portfolio for more information.
Overall Experience
The reviews provide a mixed assessment of Millan's Restoration Inc.'s services. While most customers are extremely satisfied with the company's work, one customer had a severely negative experience.
Positive Experiences
Most reviewers were thrilled with the company's professionalism, quality of work, and communication. They praised the company's ability to handle water damage restoration efficiently, keep them informed throughout the process, and provide excellent customer service.
Specific Strengths
- Advanced drying machines that prevent unnecessary damage
- Ability to keep tenants in the property during repairs
- Effective communication and project management
- Trustworthy and honest staff
- High-quality work that exceeded expectations
- Quick response times and professional handling of emergencies
Negative Experience
One customer had a disastrous experience with the company, citing a prolonged job duration, high costs, and unprofessional behavior. The company's representatives allegedly broke into the customer's apartment through a window and held their belongings hostage until payment was made.
Areas for Improvement
The company should address the issues mentioned in the negative review, such as:
- Improving communication and setting realistic timelines
- Ensuring professionalism and respecting customers' property
- Providing transparent and fair pricing
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