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About Us
Farwest Climate Control has been serving the Yakima Valley for over 19 years, providing comprehensive heating and cooling services to residential and light commercial customers. We take pride in delivering honest and reliable service, installing and maintaining top-quality equipment with integrity.
Our Expertise
Our team of experienced technicians are certified and licensed, equipped to handle all your heating, ventilation, and air conditioning needs. We offer:
- Comprehensive installation: Quality installations for existing homes, new construction, and mobile homes.
- Expert repair: Addressing all makes and models of HVAC systems, including furnaces, air conditioners, heat pumps, and boilers.
- Regular maintenance: Planned maintenance agreements to ensure your equipment runs efficiently and reliably.
- Smart home integration: Connecting your HVAC system to your smart home devices for convenient and efficient control.
Our Values
Honesty, integrity, and customer satisfaction are our core values. We believe in:
- Providing transparent and upfront pricing
- Clear and honest communication with customers
- Respectful and professional service
- Delivering exceptional value and exceeding expectations
Our Commitment
We are a proud dealer of American Standard Brand equipment, known for its reliability and performance. We strive to:
- Maintain an exceptional customer satisfaction rating
- Offer competitive pricing and financing options
- Stay updated with the latest industry advancements
- Provide personalized and responsive service
Partnering with Farwest Climate Control means
- Access to reliable and efficient HVAC solutions
- Transparent communication and upfront pricing
- Responsive and personalized service
- A commitment to your comfort and satisfaction
Customer Experience
The majority of customers had a positive experience with Farwest technicians, citing them as helpful, accommodating, and professional. Many mentioned that the technicians were easy to communicate with, knowledgeable, and provided updates and information on their systems. The customer service was also praised, with several customers expressing gratitude for the company's willingness to listen and resolve issues.
Technicians
Several reviewers specifically mentioned the technicians they worked with, including Juan, Jose, Ricardo, Kevin, Tyler, Nate, and Greg. These technicians were praised for their professionalism, friendliness, and expertise in their respective areas of HVAC and electrical work.
Services
The reviewers mentioned various services they received from Farwest, including installations, maintenance, and repairs. The technicians were credited with providing quick solutions to problems, and customers appreciated the transparency and honesty regarding costs and estimates.
Fair Price and Quality Work
Many reviewers mentioned that they were satisfied with the pricing and quality of the work done by Farwest. Several customers appreciated the company's willingness to waive fees and provide excellent customer care.
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