Business Details
Emergency
services
Emergency Damage Restoration Services in Pittsburgh
911 Restoration of Pittsburgh, led by owner Bob Thompson and his son Bobby, combines decades of insurance industry expertise with hands-on property restoration services. With 44 years of experience in property and casualty loss, Bob and Bobby transitioned from insurance to direct restoration to provide end-to-end solutions for clients. Our locally owned and operated team offers 24/7 emergency response, prioritizing rapid service with guaranteed arrival within 45 minutes of contact.Certified by the IICRC, we specialize in water damage, mold removal, sewage cleanup, fire restoration, and disaster recovery, adhering to EPA and CDC guidelines. We handle insurance claims directly, offering free consultations to simplify coverage for clients. Our commitment to community extends through partnerships with local charities, ensuring both technical excellence and compassionate support for every client.
Services
Water Damage Restoration
Mold Removal
Sewage Cleanup
Fire Damage Repair
Disaster Recovery
Highlights and features
- 24/7 emergency response with 45-minute guaranteed arrival
- IICRC-certified technicians for industry-standard expertise
- Free insurance consultations and direct claim filing
- Locally owned with deep community ties and understanding
- Comprehensive services covering all property damage types
Associations and certifications
- IICRC
What people say
Prompt response within 45 minutes
Professional and courteous technicians
Excellent communication throughout process
Thorough mold remediation results
Stress-free insurance coordination
Services
Water Damage Restoration
Emergency water extraction and structural drying for residential and commercial properties. Our IICRC-certified technicians use industrial-grade equipment to remove standing water, dry affected areas, and prevent mold growth. Services include basement flooding repair, pipe burst response, and carpet drying, available 24/7 with guaranteed 45-minute arrival times.
Mold Removal
Professional mold inspection, testing, and removal services for homes and businesses. Our certified team identifies hidden mold sources, conducts lab analysis, and implements safe containment and remediation protocols. We address moisture issues to prevent recurrence and ensure indoor air quality, following EPA and CDC guidelines for health safety.
Sewage Backup Cleanup
24/7 hazardous waste removal and decontamination services for sewage spills. Our technicians use OSHA-compliant methods to extract contaminated water, disinfect affected areas, and eliminate odors. We handle Category 3 water damage with protective gear and advanced sanitization techniques to restore safe living and working environments.
Fire Damage Repair
Full-scale fire, smoke, and water damage recovery services. Our team performs structural drying, soot removal, odor elimination using soda blasting, and content cleaning. We coordinate with insurance providers and offer free assessments to guide clients through post-fire rebuilding and insurance claims processes.
Disaster Recovery
Comprehensive restoration after natural disasters including tornadoes, floods, and severe storms. Services cover water removal, structural repairs, mold prevention, and property renovation. We provide free insurance consultations and handle all phases of recovery to restore properties to better-than-pre-loss condition.
People
Bob Thompson
Owner
With 44 years in property and casualty insurance, Bob transitioned to hands-on restoration to better serve clients after loss. He leads Pittsburgh's branch, combining industry expertise with community-focused service.
Bobby Thompson
Operations Manager
12-year insurance veteran who co-founded the Pittsburgh branch. He oversees daily operations, leveraging his claims experience to streamline client restoration and insurance processes.
Questions
What emergency services do you offer?
We provide 24/7 water damage, fire restoration, mold removal, and sewage cleanup with guaranteed 45-minute response times for Pittsburgh residents and businesses.
How do you handle insurance claims?
Our team files claims directly with insurers, offers free consultations, and provides detailed damage documentation to maximize coverage for property owners.
Are your technicians certified?
All technicians hold IICRC certification in water damage, mold remediation, and fire restoration, ensuring industry-standard expertise for every project.
What areas do you service?
We serve Pittsburgh, Carnegie, McKees Rocks, Allegheny County, and surrounding Pennsylvania areas for all emergency restoration needs.
Can you prevent mold after water damage?
Yes, our rapid drying techniques and moisture control protocols prevent mold growth when addressing water damage within critical 24-48 hour window.