Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Carpet & Floor Care in Los Angeles
JP Carpet Cleaning Expert Floor Care has been the trusted solution for carpet and floor care needs in Los Angeles for over two decades. Founded in 2004, our family-owned business combines extensive industry experience with advanced techniques to deliver exceptional results for residential and commercial clients. Our team of certified professionals utilizes eco-friendly products and state-of-the-art equipment to ensure safe, effective cleaning and restoration services. We specialize in carpet cleaning, tile and grout cleaning, hardwood floor refinishing, stone restoration, and water damage restoration, among other services.Our commitment to customer satisfaction is reflected in our 100% satisfaction guarantee, transparent pricing, and personalized approach to every project. With a focus on innovation and quality, we continuously expand our expertise to meet evolving client needs while maintaining our core values of integrity and reliability. Our dedication to excellence has earned us recognition as a top-rated service provider in the region, including A+ ratings from the Chamber of Commerce and features in industry publications.
Services
Carpet Cleaning
Tile and Grout Cleaning
Hardwood Floor Refinishing
Stone Restoration
Water Damage Restoration
Upholstery Cleaning
Area Rug Cleaning
Bathroom Remodeling
Fire Damage Restoration
Floor Maintenance
Details
- Year established: 2004
Highlights and features
- 20+ years of specialized experience in Los Angeles floor care
- 100% eco-friendly and pet-safe cleaning products
- Certified technicians with advanced industry training
- Satisfaction guaranteed with transparent pricing
- Family-owned business prioritizing personalized service
Associations and certifications
- A+ Rated Elite Business
- Thumbtack Top Pro
- Featured on Redfin
What people say
Spotless results
Prompt service
Expert technicians
Eco-friendly methods
Fair pricing
Services
Carpet Cleaning
Our advanced hot water extraction method removes deep-seated dirt and allergens while preserving carpet fibers. Certified technicians use eco-friendly solutions safe for families and pets. The process includes pre-treatment, steam cleaning, and optional protector application to extend cleanliness and durability for residential and commercial spaces.
Tile and Grout Cleaning
High-pressure steam cleaning combined with specialized grout solutions restores tile surfaces to like-new condition. Our process removes years of built-up grime while preserving sealant integrity. We offer both residential and commercial services with optional color sealing to maintain appearance and prevent future staining in kitchens and bathrooms.
Hardwood Floor Refinishing
Professional sanding and refinishing services restore luster to worn hardwood floors. Our multi-step process includes grit sanding, stain application, and protective coating with low-VOC finishes. We handle both residential and commercial projects, preserving the natural beauty of wood surfaces while extending their lifespan.
Water Damage Restoration
24/7 emergency response for water intrusion incidents uses industrial extraction equipment and moisture detection technology. Our IICRC-certified technicians implement drying protocols that prevent mold growth and structural damage. Services include content cleaning, dehumidification, and complete restoration of affected flooring materials.
Area Rug Cleaning
Specialized cleaning for Persian, Oriental, and synthetic rugs combines manual and machine processes. Our facility-based cleaning includes dust removal, stain treatment, and pH-balanced washing. We offer pickup/drop-off services and provide protective padding sales to maintain rug condition between professional cleanings.
People
Jackie Underwood
Co-Owner & Operations Manager
With 15+ years in the industry, Jackie oversees daily operations and client relations. She ensures service quality and manages the team of certified technicians while maintaining the company's family-oriented values and commitment to customer satisfaction.
Peter Shams
Co-Owner & Lead Technician
Peter brings technical expertise with 20+ years of hands-on experience in floor restoration. He specializes in tile and grout repair, stone polishing, and complex water damage cases, personally handling many challenging projects to maintain service excellence.
Questions
How often should carpets be professionally cleaned?
Manufacturers recommend every 12-24 months depending on foot traffic and usage conditions.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency response for water damage and fire restoration needs.
Are your cleaning products safe for pets and children?
All products are eco-friendly, fragrance-free, and safe for families with pets and children.
Can you clean all types of area rugs?
We handle all rug types including Persian, Oriental, silk, and synthetic materials with specialized care.
What payment methods do you accept?
We accept cash, checks, and major credit cards for your convenience.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates for all our cleaning and restoration services.
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