You Dream It. We Design & Build It.
At Watercrafters, we're more than just a pool service company - we're your trusted partner in creating unforgettable poolside experiences. Since 1982, we've been dedicated to providing exceptional service, top-quality products, and unparalleled expertise to homeowners in Montgomery, Howard, Carroll, and surrounding counties.
Our Story
Our journey began over four decades ago, and since then, we've been fortunate to have an incredibly talented and dedicated team committed to taking care of our customers. Our team's unwavering commitment to excellence has earned us a reputation as the go-to pool service company in the region. We're proud to have served our community for so long, and we're excited to continue delivering exceptional service and products for many years to come.
Our Mission
Our mission is simple yet profound: to provide superior service and quality products in a professional manner that exceeds our customers' expectations. We believe that every pool owner deserves a hassle-free pool experience, and we're dedicated to making that a reality.
Our Services
At Watercrafters, we offer a comprehensive range of services designed to cater to all your pool care needs. From dependable pool service and maintenance to equipment installation, repairs, and routine weekly maintenance, our certified professionals have got you covered. We also provide top-grade pool equipment, pool renovations, and trustworthy advice on the best products for your pool.
Why Choose Us?
What sets us apart is our team's unwavering commitment to excellence, combined with our passion for delivering exceptional customer service. Our team members have been with us for over 10 years, and their loyalty to us reflects our loyalty to you. We believe in offering honest, quality workmanship backed by superior customer service. Visit us today and experience the Watercrafters difference for yourself!
Visit Us Today!
Give us a call or stop by our retail showroom to experience all that Watercrafters has to offer! Our knowledgeable team is waiting to help you with all your pool care needs.
Overall Experience
The reviews for Watercrafters Pool Services and Retail Store are varied, with some customers expressing satisfaction and others having negative experiences. While some praises the company's knowledgeable and professional staff, excellent customer service, and high-quality work, others have reported issues with poor service, damaged property, and unfulfilled promises.
Technical Issues and Services
Some customers have experienced technical issues with their pool equipment, such as a faulty heater that was not properly repaired. Others have reported damage to their property during service visits. While some technicians have been helpful, others have been unresponsive or difficult to work with.
Customer Service and Communication
However, many customers have praised the company's excellent customer service, citing friendly and knowledgeable staff, prompt response to questions and concerns, and helpful advice on pool maintenance and repairs.
Prices and Value
Some customers have expressed dissatisfaction with the company's prices, feeling that they are too high for the services provided. Others have noted that the company charges extra for small tasks, such as inspecting the equipment.
Conclusion
Watercrafters Pool Services and Retail Store seems to have its strengths and weaknesses. While some customers have had positive experiences, others have reported technical issues, poor service, and unfulfilled promises.
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