Our Reputation as a Reliable Glass Service Remains Unbroken
A Legacy of Expertise in Glass Services
Frank's Glass has been a trusted name in the Cincinnati community for over 50 years. We are proudly family-owned and operated, offering comprehensive glass solutions for your home, business, and vehicle needs. From repairing chipped windshields to installing custom shower doors, our experienced professionals handle every project with meticulous attention and unparalleled expertise.
Quality & Reliability You Can Trust
Our commitment to quality is unwavering. We use only premium materials and employ highly skilled technicians who are certified and undergo ongoing training. Every installation and repair is backed by our warranty, ensuring your peace of mind.
Comprehensive Services Across Industries
Whether you require residential window replacements, commercial storefront repairs, or auto glass restoration, Frank's Glass offers a comprehensive range of services:
Residential Glass Solutions
- Shower door and window installation and repair
- Replacement of broken or shattered glass in homes
- Custom glass tabletops and shelving
Commercial & Office Glass Solutions
- Window installation and replacement
- Office partition installation
- Glass entrance doors and automatic operators
- Security film application
Automotive Glass Services
- Windshield repair and replacement
- Chip and crack repair
- Replacement of side and back windows
Our Core Values
- Customer-Focused: We prioritize your needs and deliver personalized solutions tailored to your unique requirements.
- Integrity: We uphold the highest ethical standards and transparency in all our business practices.
- Quality: We never compromise on materials and workmanship.
- Value: We offer competitive pricing and transparent billing.
Experience the Frank's Glass Difference
At Frank's Glass, we go beyond simply fixing or replacing glass. We focus on providing a seamless and stress-free experience for our customers. Our team is dedicated to exceeding expectations and ensuring your complete satisfaction.
Contact us today for a free quote and discover the exceptional craftsmanship and personalized service that sets Frank's Glass apart.Work Quality and Reliability
Most reviewers seem to be satisfied with the quality of work done by Frank's. Michael R. mentioned that they were "on time and very courteous" and went "above and beyond" with repairs. Laura M. was pleased with the timely delivery of her glass tabletop, and Gene K. was happy with the quality and price of his protective glass cover.
Customer Service and Communication
However, there are some issues with customer service and communication. Keith G. had a negative experience when they broke his blinds and refused to take responsibility, citing that it was "sun-dried" and not their problem. H. P. had to endure three mistakes before getting their order right, and although the staff was friendly, they offered no refund.
Ethics and Responsibility
Keith G.'s experience also raises concerns about the company's ethics and willingness to take responsibility for their actions. They refused to provide insurance information and blamed the broken blinds on the customer, which may indicate a lack of accountability.
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