At J.A. Sauer Heating & Air Conditioning Co., we take pride in being one of Pittsburgh's premier heating, ventilation, and air conditioning (HVAC) companies. With over 40 years of experience serving the Pittsburgh area, we have built a reputation for providing exceptional service, top-notch products, and unparalleled customer satisfaction.
Our Mission
Our mission is to work together as a team to exceed customer expectations by basing all decisions on what is best for the customer. We strive to provide the highest level of professionalism, honesty, and leadership in everything we do.
Our Services
We offer a wide range of services to meet your heating and cooling needs, including:
- Air conditioning repair, service, and installation
- Heating repair, service, and installation
- Ductless splits and heat pumps
- Residential and commercial HVAC services
- New construction HVAC services
- Energy-saving solutions
- Indoor air quality solutions
- Maintenance plans
- Financing options
Why Choose Us?
As a Carrier Factory Authorized Dealer, we are committed to providing the highest level of quality and service. Our team of certified technicians and expert installers are dedicated to ensuring that every customer receives the best possible service. We are proud to have received the Carrier President's Award seven of the past eleven years, a testament to our commitment to excellence.
Our Commitment to You
At J.A. Sauer Heating & Air Conditioning Co., we are dedicated to providing you with the highest level of service, quality, and professionalism. We understand that your comfort and satisfaction are paramount, and we strive to exceed your expectations in every way.
Overall Experience
The reviews are mostly positive, with customers praising J.A. Sauer's professional and reliable service, friendly technicians, and quick response times. Many customers have been loyal to the company for years and appreciate their maintenance plans and prompt repairs.
Positive Experiences
- Quick response times and prompt resolutions
- Friendly, professional, and knowledgeable technicians
- Reliable service and maintenance plans
- High-quality installations and repairs
- Good communication and customer service
Negative Experiences
- A few customers experienced poor service, including missed appointments, sloppy work, and overcharging
- Some technicians were reportedly unfriendly or unhelpful
- A few customers felt that the company prioritized regular customers over new or one-time customers
Installation and Repair
The company received high praise for their installation and repair services, with many customers reporting quick and efficient work. The technicians were often described as friendly, knowledgeable, and professional.
Customer Service
The customer service team was praised for their responsiveness and helpfulness, with some customers reporting positive interactions with the call intake specialists.
Pricing
Some customers felt that the pricing was reasonable, while others thought it was too high. A few customers reported being overcharged for services.
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