When You're Hot, Hot, Hot. Call Byrd, Byrd, Byrd.
Our Story
At Byrd Heating and Air Conditioning, we're dedicated to providing top-notch HVAC services to the Greater Savannah, GA area. Founded in 1986 by S. Russell Byrd, our company began with a focus on HVAC for new construction. Over time, we expanded our business to include residential and commercial heating and air conditioning repair, system replacement, and new installations. With a legacy spanning over 30 years, we have consistently provided exceptional heating and cooling solutions to the community.
Our Commitment to You
Our highly trained and certified technicians possess extensive expertise in all aspects of HVAC systems, ensuring top-notch installations, repairs, and maintenance. We prioritize prompt and reliable service, delivering tailored solutions to meet individual needs. Our commitment to customer satisfaction is unparalleled, and we strive to build long-term relationships with our customers.
Our Services
We offer comprehensive heating, ventilation, and air conditioning services for new construction, commercial spaces, and homes. Our technicians are fit to perform all the following HVAC services:
- Air Conditioning: Repair, replacement, and new installations
- Heating: Air source and energy-efficient heat pump installation and repair
- Furnaces: Furnace repair, replacement, and new installations
- New Construction: HVAC installation for newly constructed homes and commercial properties
- Maintenance: Preventive maintenance tune-ups
- Air Quality: Repair, replace, and install indoor air quality products
- Heat Pumps: Heat pump repair, replacement, and installations
- Ductless HVAC: Replacement and installations
Why Choose Byrd Heating and Air Conditioning?
With our extensive experience and expertise, we possess a deep understanding of air conditioning systems, allowing us to diagnose and repair issues accurately and efficiently. We take pride in our commitment to customer satisfaction, evident in our prompt response times and reliable service. Our team of skilled technicians undergoes regular training to stay updated with the latest industry advancements, ensuring we deliver top-notch repairs. We utilize high-quality tools and parts to ensure long-lasting solutions.
Overall Impression
The majority of customers have a positive experience with Byrd Heating and Air Conditioning, praising the company's technicians for their professionalism, knowledge, and courteousness. Many customers appreciated the prompt service, reasonable prices, and honesty of the technicians.
Positive Feedback
- Technicians were knowledgeable, courteous, and professional
- Prompt service and reasonable prices
- Honest and transparent communication
- Technicians took the time to explain the issues and solutions
- Company was responsive to customer needs and concerns
Negative Feedback
- High cost for repairs and services
- Perception of upselling and pressure to buy unnecessary services
- Poor communication and lack of follow-up
- Technicians not being available or responsive
Areas for Improvement
- Improve communication and follow-up with customers
- Provide more transparent and competitive pricing
- Develop a more efficient and responsive service team
- Improve technician training to avoid upselling and pressure tactics
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