Transform Your Space, Enhance Your Life.
At Kohler Awning, we're proud to be one of the largest awning companies in America, serving both residential and commercial customers throughout Western New York for over 99 years. As a family-owned and operated business since 1925, we take pride in providing the highest quality service and design innovation to our customers.
Our Mission
Our mission is to provide tailored awnings and superior products to our customers, ensuring that their homes and businesses are protected from the elements while adding a touch of elegance and sophistication. We're committed to delivering top-notch service, unparalleled craftsmanship, and innovative design solutions that exceed our customers' expectations.
Our Services
We offer a wide range of services, including:
- Residential awnings: transform your home with our stylish and functional awnings, perfect for patios, windows, and doors
- Commercial awnings: enhance your business's curb appeal with our durable and customizable awnings
- Motorized screens and shades: automate your window treatments with our motorized solutions
- Retractable awnings: enjoy the flexibility of our retractable awnings, perfect for outdoor living spaces
- Fabric cleaning and maintenance: keep your awnings and fabrics looking their best with our expert cleaning and maintenance services
- Awning service and warranty: trust us to repair and maintain your awnings, backed by our comprehensive warranty
Our Commitment
At Kohler Awning, we're dedicated to delivering exceptional quality, craftsmanship, and customer service. With over 800 years of collective experience, our team of experts is committed to providing personalized attention to detail, ensuring that every project meets the highest standards of excellence.
Overall Experience
The majority of customers are extremely satisfied with their experience with Kohler Awning, praising their exceptional customer service, high-quality products, and professional installation process. Many reviewers have mentioned that the company stands behind their products and provides excellent warranty and repair services.
Quality of Products
The quality of the awnings is consistently praised by customers, with many mentioning that they are well-made and durable. The materials used are top-notch, and the craftsmanship is excellent.
Customer Service
The customer service provided by Kohler Awning is exceptional, with many reviewers mentioning that the staff is knowledgeable, friendly, and helpful. The company is responsive to customer concerns and takes care of any issues that may arise.
Installation Process
The installation process is smooth and efficient, with crews being professional, timely, and courteous. The company is also willing to work with customers to ensure that the installation meets their specific needs.
Negative Experiences
However, some customers have had negative experiences with the company, citing poor communication, delayed responses, and subpar installation quality. A few reviewers have mentioned that the company can be unresponsive to concerns and may not follow through on promises.
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