Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Pool, Hot Tub & Sauna Solutions
Pettis Pools & Patio has been a family-run business serving Rochester and surrounding communities since 1962. Founded by Larry and Erma Pettis, we specialize in transforming outdoor spaces with swimming pools, hot tubs, saunas, and patio furniture. Our commitment to quality products and professional service is rooted in over six decades of industry knowledge and staff longevity. We pride ourselves on building lasting relationships with customers, treating each client like family. Our team of trained technicians provides comprehensive pool care, including maintenance, repairs, and seasonal services.With two retail locations in Greece and East Rochester, we offer top-quality products and a dedicated service department. Our mission is to deliver fair pricing, exceptional service, and crystal-clear water systems that operate efficiently. Recognized as a Top 50 Pool Service Company nationally, we maintain affiliations with industry-leading organizations. We actively give back to the community through educational sponsorships, charitable donations, and local event support. Our legacy continues with new partners who share our vision for honest service and genuine hospitality.
Services
Inground Pools
Hot Tub Sales
Pool Maintenance
Sauna Installations
Pool Repairs
Spa Services
Pool Openings/Closings
Patio Furniture
Water Testing
Equipment Replacement
Details
- Year established: 1962
Highlights and features
- We have over 60 years of experience in pool and hot tub services
- Our team includes certified pool professionals with decades of industry expertise
- We offer comprehensive maintenance programs with flexible service options
- We carry top-rated brands like American Whirlpool and Vita Spas
- We provide emergency repair services for urgent pool or spa issues
Associations and certifications
- PHTA (Pool & Hot Tub Association)
- Fox Inground Pool Forum
- Better Contractors Bureau
What people say
Lifesaver
Great experience
Quick delivery
Professional service
Knowledgeable staff
Services
Inground Pool Installation
We design and install custom inground pools tailored to your backyard space and lifestyle needs. Our expert team handles everything from excavation to finishing touches, ensuring durable construction and aesthetic appeal. With over 65 pool sizes and shapes available, including vinyl liner and fiberglass options, we help create backyard oases that provide generations of enjoyment while maintaining property value.
Hot Tub Sales & Service
We offer premium hot tubs from top brands like American Whirlpool, Vita Spas, and Softub with expert installation and maintenance support. Our selection includes energy-efficient models with advanced hydrotherapy features and customizable jet configurations. Our factory-trained technicians provide comprehensive service including repairs, water balancing, and seasonal maintenance to ensure optimal performance year-round.
Pool Maintenance Programs
Our maintenance programs include weekly/bi-weekly cleaning, chemical balancing, equipment inspections, and winterization services. Trained technicians use professional-grade equipment to maintain water clarity and system functionality while providing detailed service reports. Subscribers receive exclusive benefits including parts discounts and priority scheduling for seasonal openings and closings.
Sauna Installation
We provide traditional and infrared sauna installations for home wellness spaces with options for indoor or outdoor settings. Our selection includes custom-cut saunas for unique spaces and pre-fabricated models with energy-efficient heating systems. We offer expert guidance on wood types, seating configurations, and heater options to create personalized relaxation environments.
Pool Repairs & Equipment
Our certified technicians handle all pool equipment repairs including pumps, filters, heaters, and automation systems. We offer diagnostic testing, component replacement, and energy-efficient upgrades using genuine manufacturer parts. Emergency repair services address urgent issues like leaks or system failures to minimize downtime and prevent further damage.
Questions
What hot tub brands do you carry?
We offer American Whirlpool, Vita Spas, Nordic, and Softub models known for durability and hydrotherapy benefits.
Do you provide pool maintenance services?
Yes, we offer weekly, bi-weekly, and seasonal maintenance programs with certified technicians.
Are financing options available?
Yes, we provide flexible financing solutions for pool, hot tub, and sauna purchases.
What pool types do you install?
We specialize in inground, semi-inground, and above-ground pools with customization options.
Do you service all areas of Rochester?
We serve Rochester and surrounding areas including Monroe and Ontario Counties.
Are emergency repairs available?
Yes, our team provides emergency repair services for urgent pool or spa issues.
