Business Details
Emergency
services
Trusted 24/7 Emergency Restoration Services in Charlotte, NC
Contents Restoration Services is a woman-owned and operated business headquartered in Charlotte, North Carolina, dedicated to providing comprehensive disaster restoration services. With over 80 years of combined experience among our certified technicians, we specialize in water damage mitigation, fire and smoke cleanup, mold remediation, and structural cleaning. Our team operates 24/7 to deliver rapid emergency response, utilizing state-of-the-art equipment and eco-friendly solutions to restore properties to pre-damage conditions.As an IICRC-certified firm, we adhere to the highest industry standards, ensuring meticulous attention to detail in every project. We serve Charlotte and surrounding areas including Monroe, Harrisburg, and Kannapolis, offering packing, storage, and reconstruction services to homeowners, insurance companies, and property managers. Our BBB A+ rating and consistent 5-star reviews reflect our commitment to transparency, customer satisfaction, and ethical business practices.
Services
Water Damage
Fire Damage
Mold Removal
Board and Tarp-Ups
Structural Cleaning
Post-Construction Cleaning
Reconstruction
Asbestos Removal
Packout Storage
Emergency Plumbing
Highlights and features
- 24/7 emergency services available for immediate response.
- Over 80 years of combined experience in disaster restoration.
- IICRC certified technicians ensure industry-standard practices.
- BBB A+ rated for trustworthiness and customer satisfaction.
- Woman-owned and operated business committed to excellence.
Associations and certifications
- IICRC
- BBB A+
What people say
Awesome experience
Highly professional
Excellent results
Quick response
Professional team
Services
Water Damage
Our water damage restoration service addresses emergencies from burst pipes, floods, or appliance malfunctions. Using advanced extraction equipment, we remove standing water and dry affected areas within 48 hours to prevent mold growth. Certified technicians follow IICRC guidelines to restore structural integrity and personal belongings, ensuring properties regain full functionality. Services include moisture monitoring, dehumidification, and eco-friendly cleaning of furniture and textiles.
Fire Damage
Fire damage cleanup involves removing debris, soot, and smoke residues while mitigating water damage from firefighting efforts. Our team uses HEPA vacuums, thermal fogging, and specialized chemicals to eliminate odors and restore surfaces. We document damage for insurance claims, repair structural elements, and restore valuables like documents and antiques. Services include temporary boarding, air quality restoration, and coordination with contractors for complete rebuilding.
Mold Removal
Mold removal services target black mold and other species that thrive after water damage. Technicians use moisture meters to identify hidden growth, then contain affected areas to prevent spore spread. HEPA-filtered air scrubbers purify the environment while antimicrobial treatments eliminate mold at its roots. We repair damaged drywall and wood, ensuring compliance with health safety standards. Post-remediation testing confirms complete eradication before property handover.
Board and Tarp-Ups
Board and tarp-up services protect damaged properties from weather exposure, vandalism, and unauthorized access. Our team installs plywood barriers and weather-resistant tarps on broken windows, doors, and roofs. Steel sheeting is used for high-risk areas requiring long-term security. This service includes debris removal and documentation for insurance claims. Emergency boarding is completed within one hour of dispatch to minimize further damage to structures.
Structural Cleaning
Structural cleaning restores exterior and interior surfaces damaged by pollution, fire residues, or water stains. High-pressure washing and steam cleaning remove mold, soot, and graffiti from concrete, brick, and metal surfaces. We repair rusted components, replace damaged gutters, and restore architectural details without scaffolding. This service includes post-construction cleanup and preparation for property sales or leasing, enhancing curb appeal and structural longevity.
Questions
What areas do you serve?
We serve Charlotte, NC and surrounding areas including Monroe, Harrisburg, and Kannapolis for all restoration services.
Are you available 24/7 for emergencies?
Yes, we offer 24/7 emergency services with a 1-hour arrival time for water, fire, and mold damage.
How do you handle insurance claims?
Our team documents damage, submits paperwork, and works directly with insurance companies to streamline claims processing.
What certifications do your technicians hold?
All technicians are IICRC-certified with over 80 years of combined experience in disaster restoration.
Can you restore valuable belongings after a fire?
Yes, we specialize in restoring antiques, documents, and electronics using specialized cleaning techniques.
