Experience the Difference with Consumer Carpets & Flooring
At Consumer Carpets & Flooring, we are a family-owned and operated business that has been dedicated to providing quality flooring solutions to the tristate area since 1989. Our commitment to excellence, expertise, and outstanding customer service has made us the trusted choice for all flooring needs.
Our Story
We take pride in being a one-stop-shop for all your flooring needs. Whether you're looking for the perfect carpet, hardwood, laminate, tile, luxury vinyl tile, or sheet vinyl for your home or commercial space, we have got you covered. Our extensive range of products is designed to cater to different tastes, lifestyles, and budgets. Our team of skilled professionals is dedicated to providing expert advice, professional installation, and exceptional customer service to ensure that you get the perfect flooring solution for your space.
Our Services
We offer a wide range of services to cater to your flooring needs. From hardwood floor refinishing to window treatment services, our team of experts is equipped to handle all types of flooring projects. We understand that every space is unique, and that's why we offer customized solutions to meet your specific needs. Whether you're a homeowner, contractor, or property manager, we have the expertise and resources to help you achieve your flooring goals.
What Sets Us Apart
At Consumer Carpets & Flooring, we believe in building long-lasting relationships with our customers. We pride ourselves on our family-owned and operated business model, which allows us to provide personalized attention, competitive pricing, and exceptional customer service. Our customers trust us because we are dedicated to delivering high-quality products, expert installation, and professional advice.
Get to Know Us
We invite you to explore our website, visit our showroom, or schedule a free in-home estimate to experience the Consumer Carpets & Flooring difference. Whether you're looking for inspiration, education, or expert advice, we are here to help. Browse our products, read our reviews, and learn more about our services to see why we are the trusted choice for flooring solutions in the tristate area.
Overall Experience
Consumers have mixed reviews about their experiences with Consumer Carpets & Flooring. While some customers praise the company's professionalism, quality of work, and reasonable prices, others express disappointment and frustration with the quality of materials, installation, and customer service.
Positive Comments
- Many customers rave about the excellent customer service, professionalism, and attention to detail provided by Nelson and his team.
- The company's ability to work efficiently and complete projects on time is praised by several reviewers.
- Some customers appreciate the reasonable prices and good value for the quality of materials and workmanship.
Negative Comments
- Several customers express frustration and disappointment with the quality of materials, particularly with carpets that develop problems shortly after installation.
- Poor communication, lack of responsiveness, and unprofessional behavior are common complaints among dissatisfied customers.
- Some reviewers feel misled or deceived about the quality of materials or services, leading to mistrust and negative experiences.
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