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Business Details
32 Years
experience
Emergency
services
Your Trusted 24/7 Plumbing & Heating Experts in Cranston, RI
Founded in 1994, our company has built a reputation for excellence in plumbing and heating services through unwavering commitment to quality and customer satisfaction. Our team of licensed, bonded, and insured professionals delivers 24/7 emergency services across Rhode Island and Southern Massachusetts, addressing everything from residential repairs to complex commercial projects. With over 98% of our business coming from customer referrals, we prioritize personalized solutions and community involvement, supporting initiatives like the Providence Rescue Mission.

Our expertise spans plumbing installations, heating system maintenance, and energy-efficient upgrades, backed by industry-recognized certifications and awards. We maintain transparency in operations, offering same-day service and comprehensive warranties to ensure client trust. Our founder's decades of experience and dedication to ethical practices have established us as a trusted leader in the plumbing and heating industry.
Services
Plumbing Installations Heating Repairs Emergency Services Bathroom Remodeling Energy Efficiency Upgrades Drain Cleaning Boiler Maintenance Water Heater Replacements Gas Line Repairs Sewer Line Stoppages
Details
  • Year established: 1994
Highlights and features
  • We offer 24/7 emergency plumbing and heating services with live customer support.
  • Our team holds master plumber and pipe fitter licenses with decades of experience.
  • 98% of our business comes from customer referrals, reflecting our reliability.
  • We received the U.S. Small Business Administration Entrepreneurial Success Award.
  • We support community initiatives like the Providence Rescue Mission's learning center.
Associations and certifications
  • MP# 1814
  • MPF# 6379
  • CBC# 40-00037
What people say
24/7 availability Professional service Community involvement Reliable referrals Award-winning
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like pipe leaks, sewer line stoppages, and water heater failures. Customers receive immediate assistance through live support, with technicians dispatched promptly to minimize property damage. This service caters to homeowners and businesses requiring urgent solutions outside regular hours.
Heating Repairs
We repair and maintain heating systems including boilers, furnaces, and radiators. Our technicians handle gas conversions, thermostat installations, and carbon monoxide detection. This service ensures residential and commercial clients maintain safe, efficient heating systems year-round, with seasonal tune-ups to optimize performance.
Plumbing Installations
From kitchen fixtures to gas line conversions, we install plumbing systems tailored to new constructions or renovations. Services include water heater installations, drain systems, and PEX tubing solutions. Our focus on energy-efficient designs reduces long-term costs while ensuring compliance with local building codes.
Bathroom Remodeling
We specialize in bathroom remodeling projects involving toilet installations, sink replacements, and tub/shower upgrades. Our team integrates modern fixtures with existing plumbing to enhance functionality and aesthetics. This service includes removing outdated components and installing water-saving solutions for improved efficiency.
Drain Cleaning
Our drain cleaning service uses advanced techniques like jetting to clear clogs and prevent backups. We address kitchen, bathroom, and sewer line issues, employing camera inspections to identify root causes. Regular maintenance extends system lifespan while preventing emergency situations from developing unnoticed.
People
Tom Malone
President
Tom Malone founded the company in 1994 after earning master plumber and pipe fitter licenses. Recognized for his community involvement and technical expertise, he received the U.S. Small Business Administration Entrepreneurial Success Award. Tom prioritizes customer satisfaction and ethical business practices.
Questions
Do you offer emergency plumbing services after hours?
Yes, we provide 24/7 emergency plumbing services with live customer support available at all times.
What areas do you service?
We serve Rhode Island and Southern Massachusetts, covering both residential and commercial properties.
Are your technicians licensed and insured?
Yes, we are fully licensed, bonded, and insured with certifications including MP# 1814 and CBC# 40-00037.
What heating services do you provide?
We offer boiler repairs, furnace installations, thermostat replacements, and heating system maintenance services.
How can I schedule a service appointment?
Call us at (401) 943-9790 for immediate assistance or to schedule same-day service appointments.
What percentage of your business comes from referrals?
98% of our work comes from satisfied customer referrals, reflecting our commitment to quality service.