Experience the "Speed of Reid" - Your Home Comfort Experts
A Trusted Name in Home Comfort for Over 25 Years
Since 2000, Reid Plumbing has been the trusted name in home comfort for Manhattan, Kansas and beyond. Family-owned and operated, we are committed to providing exceptional customer service, reliable repairs, and honest advice on all your plumbing, heating, and air conditioning needs.
Integrity and Expertise at Your Service
Our team of licensed and certified technicians are highly skilled in all aspects of heating, cooling, and plumbing. We have a proven track record of tackling complex projects, resolving urgent repairs, and providing proactive maintenance solutions. Our technicians will arrive promptly, assess the situation accurately, and explain the problem and recommended solutions in clear, understandable terms.
Comprehensive Services for Every Need
We offer a comprehensive range of services, including:
Plumbing
- On-demand water heater repairs and installations
- Full-service drain cleaning and sewer camera services
- Emergency leak detection and repair
- Water fixture installation and repair
Heating
- Furnace safety and efficiency tune-ups
- Heating system installations and repairs
- Comprehensive diagnostics and troubleshooting
Air Conditioning
- Air conditioner safety and efficiency tune-ups
- Installation and repair of all major brands
- Comprehensive diagnostic checks and refrigerant leak repair
Additional Services
- Ductless mini-split systems
- Heat pump and hybrid system installations
- Communicating thermostats and zoning systems
- Backflow prevention testing and repair
Trust the Experts at Reid Plumbing
When you choose Reid Plumbing, you get:
- Prompt Service: We understand that comfort emergencies can happen at any time, so we offer 24/7 availability for emergency repairs.
- Honest Assessments: We provide upfront pricing and transparent explanations of all recommended services.
- Quality Workmanship: Our technicians are skilled and experienced, ensuring that every job is done right the first time.
- Dedicated Customer Support: Our friendly office staff is always ready to assist you with scheduling, answering your questions, and resolving any concerns.
Experience the Reid Difference Today!
Contact us today for a free, no-obligation consultation and let us help you achieve optimal comfort and efficiency in your home.
Poor Customer Service and Unreliable Work
The majority of the reviews express profound disappointment and frustration with the company's services. Multiple reviewers have encountered terrible customer service, lack of communication, and unprofessional behavior from the staff. Many reviews mention being treated rudely by employees, including hang-ups, put-on-hold situations, and unreturned calls.
Inefficient and Unreliable Repairs
Several reviewers have reported having to make multiple appointments for the same issue, with the company failing to resolve the problem. In some cases, the company failed to follow up on promised actions, such as providing quotes or scheduling additional visits. This has left customers with ongoing issues and significant inconvenience.
Mixed Reviews from Happy Customers
A few reviewers have reported positive experiences with the company. They mention receiving prompt and polite service, having their issues resolved efficiently, and being satisfied with the work performed.
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