Our Commitment to Excellence
At 911 Restoration of Northern Virginia, we understand that emergencies can happen at any time, causing significant damage to your property. Our team of certified and trained professionals is dedicated to providing rapid, efficient, and comprehensive restoration services to restore your home or business to its pre-damaged condition.
Our Services
We offer a broad range of services designed to address various disasters and emergencies, including:
Water Damage Restoration
- Efficient water extraction and drying
- Mold removal and remediation
- Structural drying and dehumidification
- Content cleaning and restoration
Sewage Backup Cleanup
- Professional extraction and sanitation of sewage and contaminated materials
- Odor removal and disinfection
- Preventative measures to minimize future damage
Mold Removal
- Comprehensive inspection and assessment
- Safe and effective mold removal
- Structural remediation and prevention measures
Fire & Smoke Damage Restoration
- Emergency boarding and containment
- Smoke and soot removal
- Content cleaning and restoration
- Structural repairs and rebuilding
Disaster Restoration
- Response to floods, storms, and other natural disasters
- Emergency boarding and temporary shelter
- Full restoration and rebuilding services
Sanitization & Disinfection
- Germ-free disinfection of your property
- Protection against potential health risks
Commercial Property Restoration
- Specialized services for offices, retail spaces, and other commercial properties
- Coordination with property managers and insurance companies
Crime Scene Cleanup
- Discreet and thorough cleanup of crime scene evidence
- Specialized disinfection and odor removal
Free Visual Inspection
We offer a free visual inspection to assess the damage and provide you with an accurate estimate. Our experienced technicians will also discuss mitigation measures and restoration options with you.
Call Us Today!
When disaster strikes, time is of the essence. Contact 911 Restoration of Northern Virginia immediately at (571) 367-0646 and let us help you restore your property and get back to your life as soon as possible.
Overall Experience
The majority of reviews for 911 Restoration have been extremely positive, with many customers praising the company's professionalism, communication, and quality of service.
Communication and Customer Service
Many reviewers appreciated the company's communication throughout the restoration process, with some mentioning that they were kept up to date on the progress of their job. Several reviewers specifically highlighted the helpfulness and professionalism of individual staff members, such as Ed, Rick, Alyssa, and Jasmin.
Quality of Service
Reviewers praised the team's attention to detail, thoroughness, and commitment to restoring their properties to their original condition. Many mentioned that the team was punctual, respectful, and courteous, and that they thoroughly explained each step of the process.
Value for Money
A few reviewers mentioned that the cost of the services was higher than expected, with one reviewer specifically mentioning a bill of $50,000. However, most reviewers felt that the value received was worth the cost.
Maintenance and Repair
Some reviewers mentioned that the team did an excellent job of leaving the job site clean and that they were meticulous in their work. Others praised the team's willingness to handle unexpected issues that arose during the restoration process.
Special Mentions
Several reviewers mentioned specific staff members who went above and beyond to ensure their satisfaction, such as Luis and Darnell, who represented the company well, and Rudy, Rick, and Alyssa, who provided excellent communication and quality service.
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