Trust Us to Keep You Comfortable
At Mt. Rose Heating & Air Conditioning, Inc., we are a locally owned mechanical contractor specializing in both Plan/Specification and Design/Build projects. We hold unlimited bonding capacity and licenses in Nevada, California, and Idaho. With great pride, we are one of the few preferential and qualified bidders certified by the State of Nevada. Founded in 1990, we have established ourselves as the leading HVAC contractor in Northern Nevada and California. Quality installations, trained personnel, and commitment to "on time" completion schedules have made us one of the fastest-growing companies in our area.
Our History
Utilizing over 40 years of combined experience and a network of nationally recognized heating, ventilation, and air conditioning manufacturers, along with "state of the art" in-house duct manufacturing, computer-aided drafting, and estimating systems. Our goal is to provide the right system, on time, and at a competitive price to the customer.
Our Services
We offer a wide range of HVAC-related services including Residential, Commercial, and Industrial HVAC design and installation. Our Reno commercial and industrial heating and cooling projects range from retail stores, medical facilities, supermarkets, convention centers, warehouse/manufacturing, and restaurants to major resorts and casinos. We also specialize in HVAC public works projects, HVAC design and build, BIM/3D/CAD/CAM HVAC design, and HVAC retrofit. Whether it's a furnace replacement in your Reno home or a major system overhaul in a large facility, we are always available to assist in potential energy savings that comes with more efficient equipment and systems using the latest standards and guidelines.
Our Mission
At Mt. Rose Heating & Air Conditioning, Inc., our mission is to provide exceptional heating and cooling services to our customers, while maintaining the highest level of quality, integrity, and professionalism. We strive to build long-lasting relationships with our customers and partners, and to continuously improve our services and systems to meet the evolving needs of our clients.
General Feedback
The reviews for Mt. Rose Heating and Air Conditioning are mostly positive, with 7 out of 11 reviewers giving a 5-star rating. Many reviewers praised the company's prompt and professional service, with some specifically highlighting the expertise of the technicians.
Positive Experiences
Many reviewers praised the company's responsiveness and professionalism. Several reviewers mentioned that the technicians were knowledgeable and efficient, with one reviewer stating that the technician fixed the problem in just 5 minutes. Others praised the company's customer service, with one reviewer stating that the receptionist was helpful and expedited the service call.
Negative Experiences
However, not all reviewers had a positive experience. Two reviewers gave 1-star ratings, citing issues with the company's professionalism and work quality. One reviewer stated that the technician was rude and inconsiderate, tracking mud into their home and laughing when asked to clean their shoes. Another reviewer had issues with the installation of their HVAC system, citing costly repairs and poor workmanship.
Common Themes
- Prompt and professional service
- Knowledgeable and efficient technicians
- Good customer service
- Issues with professionalism and work quality in some cases
- Problems with installation and repair in some cases
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